Prior Authorization Assistant

2 months ago

Northridge, United States Regal Medical Group Full time
Job Description

Position Summary:

The Administrative Assistant will be responsible to make meeting arrangements, maintain schedules/calendars of multiple managers, prepare reports and maintain electronic retention systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and Outlook.

Ultimately, a successful Administrative Assistant should ensure the efficient and smooth day-to-day operation of the department.

Essential Duties and Responsibilities include the following:

  • Under the supervision and direction of the Sr. VP the administrative assistant will perform all clerical and administrative services as assigned. The AA provides administrative support to the North Prior Authorization Department, the Sr. VP and both Senior Managers, completes assignments thoroughly and accurately within assigned timeframes.
  • Answer and direct phone calls
  • Manage calendars
  • Organize and schedule appointments
  • Coordinate meetings, prepare agendas and take detailed minutes
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain an electronic filing/retention system
  • Update and maintain posting to Prior Authorization intranet site
  • Update and maintain office policies and procedures
  • Ensures that department printers and fax machines are checked periodically for paper and ink
  • Order office supplies, submits facilities and equipment requests
  • Maintain contact lists
  • Coordinate travel arrangements for Senior VP and senior Managers
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Interacts with internal and external customers in a professional manner at all times
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
  • Resolves routine and complex inquiries
  • Anticipate and notify Senior Manager timely of identified problems
  • Exercises administrative judgment and assumes responsibility for decisions and consequences
  • Consults with senior managers on conflicting work priorities so that the work is managed appropriately and timely
  • Maintain confidentiality at all times and in accordance with HIPAA policies and assists with confidential projects
  • Is a member of the department team and establishes good working relationships with peers
  • Performs general office duties such as filing, faxing, collating, copying, mailing and purging files for storage on a regular basis so that files and materials are managed timely and appropriately
  • Other duties as assigned
Skills:
  • Ability to type at least 70 words per minute on computer.
  • Working knowledge of Word, Excel. Access.
  • Strong internet research skills.
  • Knowledge and accurate usage of correct punctuation, grammar, and spelling.
  • Strong verbal and written communication skills
  • Strong organization skills and ability to multi task.
  • Ability to be proactive and initiate processes with little or no supervision.
  • Ability to deal responsibly with matters of a confidential nature
  • Ability to prioritize work.
  • Ability to meet deadlines.
The pay range for this position at commencement of employment is expected to be between $21.00-$23.00 per hour; pending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness:
  • Employer-paid comprehensive medical, pharmacy, and dental for employees
  • Vision insurance
  • Zero co-payments for employed physician office visits
  • Flexible Spending Account (FSA)
  • Employer-Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Behavioral Health Services
Savings and Retirement:
  • 401k Retirement Savings Plan
  • Income Protection Insurance
Other Benefits:
  • Vacation Time
  • Company celebrations
  • Employee Assistance Program
  • Employee Referral Bonus
  • Tuition Reimbursement
  • License Renewal CEU Cost Reimbursement Program
  • Business-casual working environment
  • Sick days
  • Paid holidays
  • Mileage
Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Requirements

Education and / or Experience:
  • High school graduate required.
  • Some college level course work, AA or BS degree preferred
  • 5 or more years experience as an administrative assistant, or office admin assistant
  • Experience in health care related field preferred.

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