Call Center
1 week ago
Company Description Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset. Job Description THIS POSITION IS PROJECTED TO START ON 07/22/2024 AND REQUIRES 5 WEEKS OF MANDATORY PAID TRAINING AT OUR HEADQUARTERS IN COLORADO SPRINGS, COLORADO. The Member Service Representative I / II must provide accurate information regarding member inquiries while actively cross-selling and educating members on Credit Union products and services. Outstanding service must be delivered while remaining professional, responsive, and encouraging. In addition, this role is responsible for understanding and complying with credit union policies/procedures and industry regulations while seeking to protect the assets of members and the credit union. Essential Functions Member Sales & Service: In order to build and retain member relationships, the representative must answer incoming calls from members, accurately answer inquiries and troubleshoot problems. Members must be verified using the processes and procedures in place, minimizing fraudulent activity. Representative possesses the skill to identify and escalate priority issues. A higher skillset is required to perform certificate maintenance and handle all online banking inquiries. MSR II is expected to resolve member concerns properly and provide solutions to avoid escalations in all areas of member service. The representatives must have extensive knowledge of all products and services by actively listening and determining the product that best fit the member's needs. Products and services include but are not limited to: investment services, online banking and credit cards. In the area of credit cards, the representative will obtain the skillset to submit both consumer and business credit card applications. Knowledge: Maintains knowledge and remains current in the position by taking a proactive approach with participating in on-going training, side by sides, quality control sessions, online BVS courses, and utilizing Outlook and Element on a daily basis resulting in the delivery of world class service to our members. Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act. Qualifications THIS POSITION IS PROJECTED TO START ON 07/22/2024 AND REQUIRES 5 WEEKS OF MANDATORY PAID TRAINING AT OUR HEADQUARTERS IN COLORADO SPRINGS, COLORADO. Minimum Formal Qualifications for this Position for Level I: High School Diploma/G.E.D. or equivalent. 6+ months experience in customer service (preferred) Inbound phone experience (preferrred) Sales experience (preferred) Previous financial institution experience (preferred) Minimum Formal Qualifications for this Position for Level II: High School Diploma/G.E.D. or equivalent. 1+ years' combined experience to include inbound phone experience and financial services experience (required) Sales experience (preferred) Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experien Technical r Specialized Knowledge/Skills at Level I: Strong Customer Service focus. Basic understanding of typical products, offerings, and resources within the banking/credit union environment. Must have proficient computer skills, including the ability to use Windows, Microsoft Word and Office. Symitar experience beneficial. Strong communication skills. Organizational skills required. Typing, computer, and ten-key required. Technical or Specialized Knowledge/Skills at Level II: Excellent Customer Service focus. Strong proficiency in relevant credit union products, offerings, and resources. General understanding of Online Banking and Business Credit Card products and procedures required. Must have proficient computer skills, including the ability to use Windows, Microsoft Word and Office. Ability to complete multiple tasks utilizing various databases concurrently is required. Strong communication and writing skills. Organizational skills required. Typing, computer, and ten-key required. Symitar experience strongly preferred. Certifications Required: None Environmental, Physical and Psychological Requirements
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Pueblo, United States Ent Credit Union Full timeJob DescriptionJob DescriptionCompany DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a...
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Call Center Agent
1 month ago
Santa Ana Pueblo, United States Santa Ana Star Casino Full timeJob Summary: Provides high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Successful candidate will be responsible for greeting guests on the phone in an enthusiastic, professional, and friendly manner. Answers telephone calls and directs them to proper party and answers guest questions. Provides...
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Call Center Agent
4 weeks ago
Santa Ana Pueblo, United States Santa Ana Star Casino Full timeJob Summary: Provides high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Successful candidate will be responsible for greeting guests on the phone in an enthusiastic, professional, and friendly manner. Answers telephone calls and directs them to proper party and answers guest questions. Provides...
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Sleep Coordinator at DREAM SLEEP CENTER
2 weeks ago
Pueblo, United States DREAM SLEEP CENTER Full timeJob DescriptionJob Description:Dream Sleep Center is opening a NEW location in Colorado Springs, CO and we are looking for Sleep Coordinators to join our strong team. Our new location is in North Colorado Springs, near Interquest and Voyager. Our ideal candidate is self-driven, motivated, and engaged. We’re looking for someone who believes what Zig Zigler...
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Medical Assistant at DREAM SLEEP CENTER
2 weeks ago
Pueblo, United States DREAM SLEEP CENTER Full timeJob DescriptionJob Description:Dream Sleep Center is opening a NEW location in Colorado Springs, CO and we are looking for Medical Assistants to join our strong team. Our new location is in North Colorado Springs, near Interquest and Voyager. Our ideal candidate is self-driven, motivated, and engaged. We’re looking for someone who believes what Zig Zigler...
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Sleep Coordinator at DREAM SLEEP CENTER
4 weeks ago
Pueblo, United States DREAM SLEEP CENTER Full timeJob DescriptionJob Description:Dream Sleep Center is opening a NEW location in Colorado Springs, CO and we are looking for Sleep Coordinators to join our strong team. Our new location is in North Colorado Springs, near Interquest and Voyager. Our ideal candidate is self-driven, motivated, and engaged. We’re looking for someone who believes what Zig Zigler...
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Call Center
2 weeks ago
Pueblo, United States Ent Credit Union Full timeJob DescriptionJob DescriptionCompany DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a...
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Pueblo County, United States The Midtown Group Full timeJob DescriptionJob DescriptionWe're seeking multiple remote Government Customer Service Representatives in a call-center environment, providing support to disaster victims in a three-month contract starting July 1, 2024. We prefer bilingual Spanish/English-speaking representatives. This is a three-month contract (w/ possible) extension. The Midtown Group...
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Sleep Technologist
4 weeks ago
Pueblo, United States DREAM SLEEP CENTER Full timeJob DescriptionJob Description:Dream Sleep Center is opening a NEW location in Colorado Springs, CO and we are looking for Sleep Tech Trainees to join our strong team. Our new location is in North Colorado Springs, near Interquest and Voyager. Our ideal candidate is self-driven, motivated, and engaged; and is excited to jump into the world of Sleep Medicine....
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Pueblo, Colorado, United States Medical Staffing Options Full timeAn established and expanding Urology Group in Southern Colorado is seeking to add a general Urologist to their team. This opportunity offers a Partnership track within the well-established Group, allowing you to build a busy Urology practice with shared Call 1:5. The Group has its own office building and surgery center, along with a preferred partnership...
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Pueblo, Colorado, United States Medical Staffing Options Full timeAn established and expanding Urology Group in Southern Colorado is seeking to add a general Urologist to their team. This opportunity offers a Partnership track within the well-established Group, allowing you to build a busy Urology practice with shared Call 1:5. The Group has its own office building and surgery center, along with a preferred partnership...
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100% Outpatient Primary Care
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Pueblo, United States Pueblo Community Health Center, Inc. Full timePueblo Community Health Center is the community's only Federally Qualified Health Center (FQHC) with a practice model that emphasizes the personal relationship between the Primary Care Provider and the Patient. PCHC offers a Patient-Centered Medical Facility for all who seek care.Located in the family-oriented, community drive, University town of Pueblo,...
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100% Outpatient Primary Care
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Pueblo, United States Pueblo Community Health Center, Inc. Full timePueblo Community Health Center is the community's only Federally Qualified Health Center (FQHC) with a practice model that emphasizes the personal relationship between the Primary Care Provider and the Patient. PCHC offers a Patient-Centered Medical Facility for all who seek care.Located in the family-oriented, community drive, University town of Pueblo,...
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Physical Therapist
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Physical Therapist
1 month ago
Pueblo, United States Rock Canyon Respiratory and Rehabilitation Center Full timePHYSICAL THERAPIST -PRN- ROCK CANYON RESPIRATORY AND REHABILITATION CENTER-PUEBLO, CO Strong infection control to keep staff/residents safe In house therapy team - job stability, growing company Have a PRN schedule that fits your full-time employment schedule Option for a set schedule when covering vacations Get a call or text as early as possible in last...
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Physical Therapist Assistant
1 month ago
Pueblo, United States Rock Canyon Respiratory and Rehabilitation Center Full timePHYSICAL THERAPY ASSISTANT -PRN- ROCK CANYON RESPIRATORY AND REHABILITATION CENTER-PUEBLO, CO Strong infection control to keep staff/residents safe In house therapy team - job stability, growing company Have a PRN schedule that fits your full-time employment schedule Option for a set schedule when covering vacations Get a call or text as early as possible in...
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Customer Service Agent
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Pueblo, United States iQuor Full timeWe're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives...
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CNA Night Shift
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Pueblo, United States Skyline Ridge Nursing & Rehabilitation Center Full timeCNA Night ShiftSkyline Ridge - Canon City, COCertified Nursing Assistant - CNA Senior Living CommunityWe are seeking an outstanding Certified Nursing Assistant - CNA to join our team at our community of Skyline Ridge Nursing and Rehabilitation Center of Canon City, Stellar Senior Living. Come join a team of dedicated, smart, and caring professionals as...
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Pueblo, United States Pueblo Community Health Center Full timeSeeking Primary Care Physician to build relationships and care for the community and its families in this mid-size Southern Colorado University Town.This position will join a comprehensive team of professionals that provide exceptional patient care for those in need.This position includes a competitive Total Benefits Package with:Competitive...
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Orthopedic Surgery
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Pueblo, United States The Talent Society Full timeWe are working with St. Mary Corwin Hospital in Pueblo, CO, to help fulfill their need for an Orthopedic Surgeon for 24hr call. St. Mary Corwin Hospital is an accredited and nationally recognized cancer center, designated Breast Center of Excellence, state of the art robotic-assisted surgical technology center, and a dedicated Joint Replacement...
