Massage Therapist

4 weeks ago

Shelter Island, United States Cape Resorts Group Full time
Department: Rooms
Position: Massage Therapist
Reports to: Spa Supervisor

Position Overview: Massage Therapist created a relaxed and enjoyable environment where they are to perform exceptional services from The Pridwin Spa menu while maintaining a hygienic workspace and promote the sales of products used in services.

The duties of this job include, but are not limited to:
  • Arrives 15 minutes prior to scheduled work time to promptly set up treatment rooms for guests.
  • Meet with guests in the waiting room to welcome guests and complete consultation before the start of appointments.
  • Professionally conduct/perform massage therapy and body treatments agreed upon with guest, corresponding to The Pridwin Spa Menu.
  • Make product recommendations to guest post-appointment based on areas of need identified during the appointment.
  • Particiapte in spa activities or projects including spa open-houses and staff meetings.
Responsibilities of this role include, but are not limited to:
  • Reading each guest intake form to assess appropriate treatment to be performed.
  • Completing a post treatment summary for guest and therapist history.
  • Preparing the treatment room to create a relaxing environment for guests, compliant with SOP.
  • Obtaining guest feedback on services, products, and environment of The Spa.
  • Conducting/performing all treatments to set service standards set in training
  • Maintaining treatment rooms in a hygienic, professional manner including restocking products and linens, sterilizing instruments, and replacing linens for the next guest complaint with SOP.
  • Knowing OSEA product line available for purchase.
  • Continuing to learn and apply knowledge gained on massage therapy treatments, while sharing these techniques with fellow staff during in-house instruction to standardize services.
Required Knowledge, Skills, Abilities:
  • Knowledge of Mangomint system.
  • Excellent organization of workspace
  • Strong communication skills.
Minimum Qualifications:
  • A current valid New York State massage license required.
  • Prefer a minimum of 2 years of previous massage therapy experience.
  • Must be licensed in filed and maintain CEU status.
  • Must provide customer service excellence and be a positive team player.


This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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