Call Center Representative

2 weeks ago

Summerville, United States Charleston Gastroenterology Specialist P Full time

Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians' practice and three nationally certified and state licensed endoscopy centers. Our team includes eleven outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients. We value the health, service, and satisfaction of our patients above all else.

We are seeking an energetic and reliable professional to join our team as a Call Center Representative. The successful candidate will be responsible for answering incoming patient calls, utilizing company policies to solve patient issues and directing calls to the appropriate department when necessary. Our Call Center Representatives are often the first point of contact for our patients, so we are interested in hiring individuals with a commitment to patient satisfaction and an ability to make quick and accurate decisions.

Responsibilities include:

  • Answering patient calls to learn about and address their needs and transferring them to the appropriate department
  • Responding efficiently and accurately to patients, explaining possible solutions, and ensuring that patients feel supported and valued
  • Scheduling patient appointments
  • Engaging in active listening to callers, confirming or clarifying information as needed
  • Utilizing software, databases, scripts, and tools appropriately
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service
  • Adhering to all company policies and procedures
Requirements

Qualifications include:
  • High school diploma or equivalent
  • 2 years of healthcare experience preferred
  • Knowledge of Medical Terminology
  • Work independently
  • Manage multiple priorities
  • Outstanding customer service skills
  • Experience with high patient volume
  • Excellent telephone etiquette and manner, and ability to communicate clearly and effectively
  • Ability to exercise tact under pressure
  • Ability to work in a team environment and effectively contribute as a member of a team
  • Excellent time management and organizational skills

Full-Time Position.

Hours are Monday 7:30am-5:00pm, Tuesday-Thursday 8am-5pm, Friday 8am-1pm

Work Location: Carnes Crossroads, Summerville SC.

  • Call Center Representative

    1 month ago

    Summerville, United States Charleston Gastroenterology Specialist P Full time

    Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians' practice and three nationally certified and state licensed endoscopy centers. Our team includes eleven outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of...

  • Call Center Representative

    4 weeks ago

    Summerville, United States Charleston Gastroenterology Specialist P Full time

    Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and state licensed endoscopy centers. Our team includes eleven outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of...

  • Call Center Customer Service

    2 weeks ago

    Summerville, United States Windshield Specialists Full time

    Job DescriptionJob DescriptionWindshield Specialists is hiring for our call center. We are looking to add multiple energetic individuals to our team. We are a rapidly growing multi-state company whose home base is here in the Low Country.The required skills are:-Strong phone and verbal communication along with active listening and response.-Ability to...

  • Marine & Industrial Sales Representative

    5 days ago

    Summerville, United States Blanchard Machinery Full time

    Marine & Industrial Sales RepresentativeJob Locations US-SC-SummervilleJob ID 2024-2662Category Sales & RentalType Full-TimeOverview The Marine & Industrial Sales Representative is responsible for promoting and selling company products, parts, and service capabilities by calling upon our existing customers and generating new leads for future business....

  • Sales Representative

    1 day ago

    Summerville, United States Cintas Full time

    Requisition Number: 171943Job DescriptionCintas is seeking a Sales Representative - First Aid and Safety to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives...

  • Customer Service Representative

    1 week ago

    Summerville, United States Preferred Appliance Sales and Repair - APS Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompany partiesCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & developmentJob Title: Customer Service Representative - Appliance Repair CompanyCompany Overview:Join our dynamic team at Preferred Appliance Sales and Repair! A leading appliance repair...

  • Customer Service Representative

    1 week ago

    Summerville, United States Preferred Appliance Sales and Repair - APS Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompany partiesCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & developmentJob Title: Customer Service Representative - Appliance Repair CompanyCompany Overview:Join our dynamic team at Preferred Appliance Sales and Repair! A leading appliance repair...

  • Outside Sales Rep-Palmetto Home Center

    1 day ago

    Summerville, United States NATIONS BEST HOLDINGS LLC Full time

    Job DescriptionJob DescriptionPalmetto Home Center, a Nation’s Best Holdings, LLC company, is seeking experienced candidates for a Outside Contractor Sales Representative position in our Summerville, SC location.We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to...

  • Alarm Security Sales Representative

    3 hours ago

    Summerville, United States Vector Security, Inc. Full time

    Job DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as our new Sales Representative.We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do...

  • Alarm Security Sales Representative

    23 hours ago

    Summerville, United States Vector Security Full time

    Location: Charleston, SC/On the Road Life Safety Consultants/Outside Sales Representatives are responsible for prospecting, presenting products and services to businesses and homeowners, ensuring proper documentation (often electronic) for sales agreements and proposals, existing customer engagement, and continuous communication with management. What...

  • Alarm Security Sales Representative

    1 day ago

    Summerville, United States Vector Security, Inc. Full time

    Job DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as our new Life Safety Consultant/Outside Sales Representative!We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you...

  • Adult Acute Care RN

    1 day ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionDo you want to join an organization that invests in you as a(an) Adult Acute Care RN? At Summerville Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsSummerville Medical Center, offers a total rewards package that...

  • Adult Acute Care RN

    2 days ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionDo you want to join an organization that invests in you as a(an) Adult Acute Care RN? At Summerville Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsSummerville Medical Center, offers a total rewards package that...

  • Adult Acute Care RN

    1 day ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionDo you want to join an organization that invests in you as a(an) Adult Acute Care RN? At Summerville Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsSummerville Medical Center, offers a total rewards package that...

  • Brighton Park Freestanding ER RN

    1 week ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Brighton Park Freestanding ER RN with Summerville Medical Center you can be a part of an organization that is devoted to giving back!BenefitsSummerville Medical Center, offers a total rewards package that supports the health,...

  • Brighton Park Freestanding ER RN

    7 days ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Brighton Park Freestanding ER RN with Summerville Medical Center you can be a part of an organization that is devoted to giving back!BenefitsSummerville Medical Center, offers a total rewards package that supports the health,...

  • Brighton Park Freestanding ER RN

    1 week ago

    Summerville, SC, United States Summerville Medical Center Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Brighton Park Freestanding ER RN with Summerville Medical Center you can be a part of an organization that is devoted to giving back!BenefitsSummerville Medical Center, offers a total rewards package that supports the health,...

  • Brighton Park Freestanding ER RN

    1 week ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Brighton Park Freestanding ER RN with Summerville Medical Center you can be a part of an organization that is devoted to giving back!BenefitsSummerville Medical Center, offers a total rewards package that supports the health,...

  • Brighton Park Freestanding ER RN

    1 week ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Brighton Park Freestanding ER RN with Summerville Medical Center you can be a part of an organization that is devoted to giving back!BenefitsSummerville Medical Center, offers a total rewards package that supports the health,...

  • Brighton Park Freestanding ER RN

    1 week ago

    Summerville, United States Summerville Medical Center Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Brighton Park Freestanding ER RN with Summerville Medical Center you can be a part of an organization that is devoted to giving back!BenefitsSummerville Medical Center, offers a total rewards package that supports the health,...