Medical Records Specialist

2 weeks ago

Kailua, United States West Hawaii Community Health Center Full time
Schedule: Monday-Friday (most weekends off).

5-8hr shifts between the hours of 6:30am 6:00pm

Benefits include:

• Retirement plan

• Medical ,Vision and Dental Insurance

• Pet insurance

• Paid time off

• Employee Assistance Program
  • Other ancillary benefits
Education and Experience
  • High School graduate or GED certificate.
  • One year of related clinical office experience and/or training is required; OR any equivalent combination of experience, training and/or education.
  • At least one year of medical records experience.
POSITION FUNCTION SUMMARY

Under the general direction of the Health Services Manager and Medical Records Supervisor, the Medical Records Specialist has general responsibility for maintaining electronic patient files, responding to and fulfilling requests for medical records and assisting in the collection of data.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the particular job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on the specific job assignment, and may include but not be limited to the following:
  • Maintains electronic patient files and scans all patient data upon receipt.
  • Responds to requests for medical records; processes letters and reports; answers and directs telephone calls.
  • Retrieves and distributes lab, radiology and specialist reports to physicians requests information from various departments; responds to correspondence requests.
  • Pulls records and documents for billing and/or legal services; sends and receives information via email, facsimile machine, drives, certified mail delivery, CD and Thumb Drive.
  • Demonstrates appropriate utilization of medical record to document care within scope of job duties.
  • Actively participates in quality improvement and risk management programs.
  • Participates as an active team member on the patient care team.
  • Participates in continuing education activities.
  • Documents appropriately in the patient medical record.
  • Demonstrates positive interpersonal relations in dealing with physicians, patients, patient families, visitors, co-workers, in a professional and confidential manner.
  • Embraces the philosophy of continuous quality improvement.
  • Maintains a safe, clean, and confidential working environment consistent with OSHA, HIPAA, and HHC standards.
  • Manages changes in work demand during work-day.
  • Ensures patient/family satisfaction with medical record processes.
  • Keeps supervisor informed of problems or issues; monitors supplies needed; performs other duties as assigned.

This individual must be able to effectively communicate both in written and oral form. This person must be capable of prioritizing and organizing tasks related to patient care. The medical records specialist is expected to support the Health Center's mission and adhere to Health Center policies and procedures, as well as applicable state and federal regulations. He/she is expected to demonstrate superior organization, ability to multi-task, have effective interpersonal skills and be an active part of the patient care team.

Confidential and Sensitive Information

Because the employee has access to personal and professional data regarding individual employees and their families, personal data regarding individual patients and the families, and/or sensitive company financial data, an essential job result is the maintenance of a high level of confidentiality of the information processed by the employee. Violation of this confidence may result in disciplinary action, up to and including termination of employment.

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