IT Support Technician

6 months ago

Seattle, United States Saxon Global Full time

POSITION SUMMARY

  • Responsible for coordination & support of various IT processes and programs related to a variety of projects and initiatives within the IT Department.
DUTIES AND RESPONSIBILITIES
  • Carry out research on various technical subjects as requested by IT Team
  • Assist other IT teammates in supporting all users including the vessels and our international offices (Japan, China, Europe) employees.
  • Maintain corporate and vessel Active Directory
  • Install software/hardware on corporate and vessel computers.
  • Provides front line & Tiers 1 & 2 support to corporate and vessel users.
  • Image and deploy corporate desktops and laptops.
  • Maintain and perform audits of software, consumable, and non-consumable inventory, and accounts.
  • Setup new Employees
  • Train Users on new software and products when needed, either one-on-one or small group settings
  • Perform new user setup, department transfers and terminations.
  • Scan paper invoices into IT Mailbox
  • Manage inventory of peripherals, including keyboard/mice, monitors, headsets, speakerphones, and network/computer cables
  • Manage/Deploy desktops & laptops inventory according to company replacement policy on vessels and corporate/remote offices.
  • Be the first contact for users when they need help troubleshooting a problem. Triage incidents requests.
  • Manage Corporate Key Card Access System
  • Rack and Stack Hardware
  • Coordinate and set up IT/vendors meetings as needed including equipment needs, etc.
  • Participate in projects as assigned by IT Management
  • Escalate/Assign incident tickets to appropriate team members.

JOB INTERDEPENDENCIES
  • To be successful, the employee in this job will need to depend on, work closely with and partner with a number of others in the office and the vessels. These interdependencies include:
All Departments

COMPETENCIES/SKILLS REQUIRED
  • Excellent Customer Service skills
  • Knowledge of IT Systems, practices, and principles
  • Knowledge of IT General Controls (ITGC)
  • Knowledge of ITIL and ITSM
  • Strong competency with computers and all productivity software programs, particularly with Microsoft Windows applications
  • Strong technical knowledge of M365 Suite of products
  • Strong functional knowledge and experience with Microsoft SharePoint and Microsoft Office suite
  • Resourcefulness, organizational skill, and detail orientated.
  • Ability to handle administrative details independently.
  • Ability to prioritize tasks and meet critical deadlines.
  • Strong competency in conducting on-line research.
  • Strong will and desire to learn new technical skills.
  • Dependability with excellent time-management skills
  • Unquestionable ethics and sensitivity for confidential information
  • Ability to maintain perspective and approach challenges with flexibility and optimism.

EDUCATION/EXPERIENCE REQUIRED
  • 4+ years of relevant work experience preferred, not required.
  • Extensive computer software proficiency including Microsoft Word, Excel, PowerPoint, and Outlook Bachelor's Degree or equivalent.
  • A+ Certification desired

  • IT Support Technician

    2 days ago

    Seattle, United States TEKsystems Full time

    A Consumer Electronics company in Redmond, WA is hiring a Service Desk Technician to join the team for a great opportunity! Job Info & Qualifications: This is an End User Support Technician meaning that you will handle customer issues in person, via phone, via email, etc. Need to have had previous experience within complex troubleshooting of hardware and...

  • Oracle EBS Manufacturing Support Specialist

    1 day ago

    Seattle, United States IT WRKX Full time

    We are seeking an experienced Oracle EBS Manufacturing Support Specialist to provide ongoing support for Oracle E-Business Suite (EBS) Manufacturing modules. The ideal candidate will have hands-on experience with modules such as Work in Process (WIP), Bill of Materials (BOM), Inventory, and Cost Management.*Must be a citizen or a permanent resident of United...

  • Oracle EBS Manufacturing Support Consultant

    2 weeks ago

    Seattle, United States IT WRKX Full time

    We are seeking an experienced Oracle EBS Manufacturing Support Specialist to provide ongoing support for Oracle E-Business Suite (EBS) Manufacturing modules. The ideal candidate will have hands-on experience with modules such as Work in Process (WIP), Bill of Materials (BOM), Inventory, and Cost Management.Must be a citizen or a permanent resident of United...

  • IT Support Technician I

    1 month ago

    Seattle, United States Henry Schein Full time

    ***This position is Remote*** Job Summary This position is responsible for providing intermediate level, technical support of IT related products and services for our customers, field technicians, and field reps. Involves some handling of technical issues escalated by level one technicians. What you will do Initiate, handle, and resolve phone calls, emails,...

  • Tier-1 Support Technician

    6 months ago

    Seattle, United States ScaleMatrix Full time

    Job Information ScaleMatrix, the industry leader in world-class colocation and cloud services, is expanding its Support Operation Center. We are looking for motivated individuals interested in beginning their career in the field of IT. Because of our always expanding portfolio of new services, we currently have several entry-level Tier-1 Support...

  • Pharmacy Technician

    4 weeks ago

    Seattle, Washington, United States Kaiser Permanente Full time

    Pharmacy Technician Role at Kaiser PermanenteWe are seeking a skilled Pharmacy Technician to join our team at Kaiser Permanente. As a Pharmacy Technician, you will play a critical role in providing pharmaceutical care to our patients.Key Responsibilities:Provide timely and appropriate distribution of drug therapy in compliance with state and federal laws and...

  • Pharmacy Technician

    4 weeks ago

    Seattle, Washington, United States Swedish Health Services Full time

    Job Summary:Swedish Health Services is seeking a skilled Pharmacy Technician to join our team at Swedish First Hill campus. As a Pharmacy Technician, you will play a vital role in supporting our pharmacists in providing high-quality patient care.Key Responsibilities:Fills physician orders for patient medications under a Registered Pharmacist's...

  • Operations Support Technician

    6 months ago

    Seattle, United States Din Tai Fung Full time

    DIN TAI FUNG RESTAURANTS Job Title: Operations Support Technician Compensation: $25.00 - $28.00 per hour Status: Full-Time LOCATION: 600 Pine St, Seattle, WA 98101 (Pacific Place) About Us: Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our “Golden Ratio” of 18 folds....

  • Event Support Technician

    4 weeks ago

    Seattle, Washington, United States Seattle Art Museum Full time

    Job DescriptionAbout the Role: We are seeking a highly motivated and detail-oriented Event Support & Environmental Services Technician to join our team at the Seattle Art Museum. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our museum spaces, including galleries, hallways, and public...

  • Licensed Veterinary Technician

    3 weeks ago

    Seattle, United States CARA VETERINARY SUPPORT SERVICES LLC Full time

    *Join Our Team as a Full-Time Licensed Veterinary Technician! We Prioritize Pets and Our People!*Are you ready to make a difference in the lives of pets and their families? We offer a competitive compensation and benefits package in a state-of-the-art veterinary hospital located in the beautiful Phinney neighborhood of Seattle, WA.*Why Join Us?**...

  • Licensed Veterinary Technician

    3 weeks ago

    Seattle, United States CARA VETERINARY SUPPORT SERVICES LLC Full time $29 - $38

    *Join Our Team as a Full-Time Licensed Veterinary Technician! We Prioritize Pets and Our People!*If you want to know about the requirements for this role, read on for all the relevant information.Are you ready to make a difference in the lives of pets and their families? We offer a competitive compensation and benefits package in a state-of-the-art...

  • Dermatology Technician

    1 month ago

    Seattle, Washington, United States Virginia Mason Franciscan Health Full time

    At Virginia Mason Franciscan Health, we are seeking a skilled Dermatology Technician to join our team. As a certified Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team in the clinic.Responsibilities:Assist providers and other members of the healthcare team in the clinic by performing...

  • Patient Care Technician

    4 weeks ago

    Seattle, Washington, United States Scout Exchange Full time

    Job Summary:Scout Exchange is seeking a skilled Patient Care Technician to join our team in Seattle, WA. As a key member of our healthcare team, you will provide direct patient care and support to our patients, under the supervision of our medical and nursing staff.Responsibilities:Assist with delegated tasks that involve direct patient care, transportation...

  • Desktop Support Technician

    1 month ago

    seattle, United States Infojini Inc Full time

    Job Title Desktop Support Technician Location: Seattle, WADURATION 12+ months with Possibility of ExtensionGeneral Job Summary:Under general direction, performs a variety of field level information technology support involving the resolution of software and hardware related problems involving desktop computers, peripherals, and networked systems for Agency...

  • Seattle, WA- Desktop Support Technician II

    5 months ago

    Seattle, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...

  • Inpatient Facility Medical Coder

    4 weeks ago

    Seattle, Washington, United States American IT Staff Full time

    Job Description:At American IT Staff, we are seeking a skilled Inpatient Facility Medical Coder to join our team. As a key member of our coding team, you will be responsible for accurately assigning diagnosis and procedure codes to patient health information records for various healthcare settings, including emergency departments, ambulatory surgical...

  • MRI Imaging Specialist

    4 weeks ago

    Seattle, Washington, United States HealthCare Support Full time

    Daily Responsibilities:Perform MRI exams, start IVs, run iStat CR tests as needed, and conduct MRI breast and breast biopsy exams. The operating hours are 6:30 AM to 8:00 PM, Monday to Saturday, with technicians working four 10-hour shifts.Required Qualifications:ARRT (MR) Certification, WA State RT license, and at least one year of experience in MRI...

  • Shelter Support Specialist

    1 month ago

    Seattle, Washington, United States Virginia Mason Franciscan Health Full time

    About the RoleVirginia Mason Franciscan Health is seeking a dedicated Shelter Technician to join our team at Bailey-Boushay House. As a Shelter Technician, you will play a vital role in creating a safe and supportive environment for homeless individuals, encouraging them to connect with daytime services and secure permanent housing.ResponsibilitiesDevelop...

  • Anesthesia Technician

    4 weeks ago

    Seattle, Washington, United States Virginia Mason Franciscan Health Full time

    Job SummaryWe are seeking an experienced Anesthesia Technician to join our team at Virginia Mason Franciscan Health. As an Anesthesia Technician, you will play a critical role in ensuring the safe and efficient delivery of anesthesia care to our patients.ResponsibilitiesOur ideal candidate will have a strong background in anesthesia technology and be able to...

  • Surgical Technician

    4 weeks ago

    Seattle, Washington, United States Providence Swedish First Hill Campus Full time

    Job SummaryWe are seeking a skilled Surgical Technician to join our team at Providence Swedish First Hill Campus. As a Surgical Technician, you will play a vital role in ensuring the smooth operation of our operating rooms.ResponsibilitiesAssist surgeons and other medical staff during surgical proceduresPrepare and maintain operating rooms and...