Network Analyst

5 days ago


San Antonio, United States Diverse Lynx Full time
Role: Network Analyst
Job type: Contract
Location: San Antonio, TX (Onsite)

Role Description:
Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc.
Identifies and resolves technical issues in mobile apps on both iOS and Android platforms.
Collaborates with cross-functional teams to investigate and resolve mobile app problems.
Proficient in managing and configuring Intune for mobile devices management (MDM) and mobile application management (MAM) solutions for Intune Company Portal Experience.
IT Analyst will be responsible for researching and refreshing outdated devices providing an updated corporate device.
Ensures to educate corporate users on the compliance settings to protect corporate data on mobile devices.
Troubleshoots network connectivity and device functionality to ensure optimal customer satisfaction.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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