Current jobs related to Residential Plumbing and Mechanical Dispatcher - Syracuse - Abstrakt Marketing Group
-
Plumbing Installation Specialist
1 month ago
Syracuse, New York, United States Neivel Precision Plumbing and Mechanicals LLC Full timeJob SummaryWe are seeking a skilled Plumbing Service Technician to join our team at Neivel Precision Plumbing and Mechanicals LLC. The selected individual will be responsible for installing and repairing water supply lines and drainage systems in commercial and industrial settings, with occasional residential projects. The ideal candidate will have previous...
-
Construction Technician
1 month ago
Syracuse, New York, United States Neivel Precision Plumbing and Mechanicals LLC Full timeJob SummaryNeivel Precision Plumbing and Mechanicals LLC is seeking a skilled Construction Laborer to join our team. As a Construction Laborer, you will be responsible for assisting skilled mechanics and craftsmen with various tasks, including construction, repair, and maintenance of buildings and structures. The ideal candidate will have a strong work...
-
HVAC Systems Specialist
2 weeks ago
Syracuse, New York, United States Neivel Precision Plumbing and Mechanicals LLC Full timeJob SummaryWe are seeking a skilled HVAC Systems Specialist to join our team at Neivel Precision Plumbing and Mechanicals LLC. The ideal candidate will have a strong background in installing, maintaining, and repairing ventilation and air conditioning systems and equipment.The successful candidate will be responsible for identifying maintenance risks on...
-
Plumbing Maintenance Specialist
1 week ago
Syracuse, New York, United States Upstate University Hospital Full timeJob Summary:As a Plumbing Maintenance Specialist at Upstate University Hospital, you will perform semi-skilled professional maintenance work, installation, alteration, and repair of kitchen and patient care equipment, medical gas systems, pipes, fittings, and fixtures of heating, heating control, domestic water, and drainage systems. These systems are used...
-
Maintenance Mechanic
1 month ago
Syracuse, New York, United States Trinity Health Full timeJob Title: Maintenance MechanicWe are seeking a skilled Maintenance Mechanic to join our team at Trinity Health. As a Maintenance Mechanic, you will be responsible for providing maintenance services to ensure the efficient operation of our facilities.Job Summary:The Maintenance Mechanic will perform a wide range of skilled maintenance activities, including...
-
Plumbing Sales Associate
1 month ago
East Syracuse, New York, United States VP Supply Corp Full timeJob OverviewVP Supply Corp is a leading distributor of plumbing, HVAC, and electrical supplies, serving residential customers, contractors, and municipalities across various industries.We are seeking a Counter Sales Associate with at least 1 year of relevant experience to join our Syracuse branch. As an essential business, our team is expanding to meet...
-
Mechanical Engineer
1 month ago
Syracuse, New York, United States LaBella Associates Full timeJob OpportunityWe are seeking a skilled Mechanical Engineer to join our Building Engineering Division at LaBella Associates in Syracuse, NY.The Building Engineering Division provides comprehensive building engineering services, including mechanical, electrical, plumbing, and structural engineering. Our team offers a range of services from feasibility studies...
-
Mechanical Engineer
2 weeks ago
Syracuse, New York, United States LaBella Associates Full timeJob OverviewWe are seeking a highly skilled Mechanical Engineer to join our Building Engineering Division at LaBella Associates in Syracuse, NY.The Building Engineering Division provides comprehensive building engineering services, including mechanical, electrical, plumbing, and structural engineering. Our team delivers feasibility studies, analysis, project...
-
Maintenance Mechanic
2 weeks ago
Syracuse, New York, United States Trinity Health Full timeJob Title: Maintenance MechanicWe are seeking a skilled Maintenance Mechanic to join our team at Trinity Health. As a Maintenance Mechanic, you will be responsible for providing maintenance services, ensuring the completion of assigned work order projects, and performing a wide variety of skilled maintenance activities.Responsibilities:Provide emergency...
-
HVAC Mechanical Estimator
1 month ago
Syracuse, New York, United States Private Company Full timeJob Title: HVAC Mechanical EstimatorWe are seeking a skilled HVAC Mechanical Estimator to join our team at Private Company. As a key member of our estimating department, you will be responsible for preparing complete Mechanical estimates for hard bids, negotiated bids, conceptual budgets, pre-construction proposals, and design-build proposals.Key...
-
Mechanic Plant Maintenance
1 day ago
Syracuse, United States Vestis Full timeVestis - 3909 New Court Ave [Maintenance Technician] As a Plant Maintenance Mechanic at Vestis, you'll: Maintain all plant equipment to include high volume industrial washers and or dryers; Repair, replace equipment when necessary; Perform basic plumbing, mechanical, and electrical work; Troubleshoot and solve technical issues by following technical manuals...
-
Residential HVAC Technician
6 days ago
Syracuse, New York, United States Isaac Heating & Air Conditioning Full timeJob Title: Residential HVAC TechnicianJob Summary:Isaac Heating & Air Conditioning is seeking an experienced Residential HVAC Technician to join their team. The ideal candidate will possess a strong willingness to learn and grow, with a genuine desire to continue learning the skills necessary to become a proficient and highly effective HVAC...
-
Maintenance Mechanic
2 weeks ago
Syracuse, New York, United States Trinity Health Full timeJob Title: Maintenance MechanicWe are seeking a skilled Maintenance Mechanic to join our team at Trinity Health. As a Maintenance Mechanic, you will be responsible for providing maintenance services with specific responsibility for ensuring completion of assigned work order projects.Responsibilities:Perform a wide variety of skilled maintenance activities,...
-
Maintenance Technician
1 month ago
Syracuse, New York, United States Liberty Resources Full timeJob Title: Maintenance TechnicianLiberty Resources is seeking a skilled Maintenance Technician to join our team. As a key member of our facilities team, you will be responsible for ensuring the upkeep and maintenance of our properties, including residential and non-residential buildings.Job Responsibilities:Perform routine maintenance tasks, including...
-
Mechanical Engineer Position
4 weeks ago
Syracuse, New York, United States gpac Full timeMechanical Engineer Job DescriptionWe are seeking a highly skilled Mechanical Engineer to join our team at GPAC, a leading search firm specializing in placing quality professionals within multiple industries across the United States since 1990.Key Responsibilities:Work as a Project Engineer on industrial, educational, health care, and commercial facilities...
-
Mechanical Engineer
4 weeks ago
Syracuse, New York, United States Ramboll US Corporation Full timeAbout the RoleWe are seeking a highly skilled Mechanical Engineer to join our Energy Division at Ramboll US Corporation. As a key member of our team, you will be responsible for designing and developing energy solutions for various projects, including HVAC and utility systems.Key ResponsibilitiesCoordinate with other engineering disciplines to produce final...
-
Mechanical Engineer
2 weeks ago
Syracuse, New York, United States Ramboll US Corporation Full timeAbout the RoleWe are seeking a highly skilled Mechanical Engineer to join our Energy Division at Ramboll US Corporation. As a key member of our team, you will be responsible for designing and developing energy solutions for various projects, including HVAC and utility systems.Key ResponsibilitiesCoordinate with other engineering disciplines to produce final...
-
Maintenance Mechanic
6 days ago
Syracuse, New York, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Maintenance Mechanic to join our team at Trinity Health. As a Maintenance Mechanic, you will be responsible for providing maintenance services with specific responsibility for ensuring completion of assigned work order projects; performing a wide variety of skilled maintenance activities (e.g. carpentry, plumbing,...
-
Maintenance Mechanic
2 weeks ago
Syracuse, United States Good Samaritan Society Full timeGood Samaritan Society - 1622 Walnut St [Maintenance Technician] As a Maintenance Mechanic at Good Samaritan Society, you'll: Be responsible for light maintenance repair and cleaning tasks completed under supervision in a safe, professional manner; Take extra precautions when working in patient/resident care areas and specifically keep tools out of the reach...
-
Facilities Maintenance Specialist
3 days ago
Syracuse, New York, United States Liberty Resources Full timeFacilities Maintenance SpecialistSydney, Nova Scotia, CanadaReq #3094Monday, September 16, 2024Liberty Resources, a leading non-profit organization in Syracuse, NY, is seeking a skilled Facilities Maintenance Specialist to join their team. The ideal candidate will have previous experience in facilities maintenance and be able to carry out assignments...
Residential Plumbing and Mechanical Dispatcher
2 months ago
Job Type
Full-time
Description
The Residential Plumbing and Mechanical Dispatcher is responsible for efficiently scheduling and dispatching technicians to residential service calls, ensuring optimal customer service and technician productivity. This role requires a strong understanding of plumbing and mechanical systems, excellent communication and organizational skills, and the ability to handle a high volume of calls in a fast-paced environment.
Essential Duties and Responsibilities:
- Answer incoming calls: Promptly and professionally answer incoming calls from customers, assessing the nature of the plumbing or mechanical issue and gathering all necessary information.
- Schedule service calls: Efficiently schedule service calls, assigning technicians based on their skills, availability, and proximity to the customer's location.
- Dispatch technicians: Clearly communicate service call details to technicians, including customer information, location, and the nature of the problem.
- Monitor technician progress: Track technician progress throughout the day, ensuring they are on schedule and addressing any issues that may arise.
- Update customer information: Maintain accurate and up-to-date customer information in the dispatch system.
- Coordinate with other departments: Collaborate with other departments, such as customer service and parts, to ensure seamless service delivery.
- Handle emergency calls: Prioritize and dispatch technicians to emergency calls, ensuring prompt response times.
- Maintain dispatch records: Accurately document all dispatch activities, including call details, technician assignments, and completion times.
- Resolve customer complaints: Address customer complaints in a professional and timely manner, escalating issues to management when necessary.
- Provide excellent customer service: Maintain a positive and helpful attitude with customers, ensuring their satisfaction with the service.
- Fast-paced office environment with moderate noise level.
- May require occasional overtime or weekend work.
- Competitive salary and benefits package.
- Opportunity for growth and advancement within the company.
- Supportive and collaborative work environment.
- Experience: 3+ years of experience in residential plumbing and mechanical dispatch or a related field.
- Knowledge: Strong understanding of plumbing and mechanical systems, terminology, and repair processes.
- Skills: Excellent communication, organizational, and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in dispatch software and Microsoft Office Suite.
Education: High school diploma or equivalent. Additional training or certification in dispatch or customer service is a plus
