Intake Coordinator

4 weeks ago

Deerfield Beach, United States Lakeview Full time

If you’ve turned your life around or know a loved one who’s in recovery, we want you to share your success and your experience to help save lives. Come work with us at Lakeview Health

We are looking for a team-oriented Intake Coordinator to join our team that will be responsible for taking all incoming calls with the intention of turning them into an admission and if not appropriate clinically or financially, refers them to the help they need. The Intake Coordinator would need to take control of a call and is able to qualify it in a timely matter, as well as obtain all needed detailed information to verify insurance, job status, and criteria to justify need for our level of care.

Schedule:

Wednesdays-Sundays 1:00PM-9:00PM weekdays and 10:00AM-6:00PM weekend shifts, 5days a week/8hr shifts; some flexibility with the schedule

MUST be available evenings and weekends

Why you’ll love working at Lakeview Health

Because our employees are the core of both our clients success and our company success, you’ll be known as a Difference Maker. And just as the name implies, you can stand behind the exceptional care we provide at each of our high-end treatment facilities.

When you join our family, you’ll be making a significant impact in people’s lives. In addition to a competitive compensation package, you’ll also receive:

  • A complete benefits package, including medical, dental and vision coverage
  • Health savings account (HSA)
  • 401(k) + company match
  • $25k company-paid life insurance
  • Short-term disability
  • Accident, critical illness and hospital indemnity insurance
  • 3 weeks paid time off (PTO)
  • Continuing education benefits
  • Employee assistance programs (legal, financial, counseling, moving, childcare and other resources)
  • Phone discounts
  • Exclusive discounts, special offers and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels and more, through TicketsatWork
  • A positive and fun working environment that promotes camaraderie through employee engagement events and activities
Finding the perfect match

If you’re a detail oriented person who enjoys working in the office and ensuring tasks get completed, let’s talk.

We don’t use resume scanners, so as real Human Resource people who would love to learn more about you, it will be beneficial if you have:
  • H.S. diploma or GED.
  • Experience working in a call center
  • Previous experience with intake and sales preferred
  • Knowledgeable about the Recovery industry
  • Functional literacy and comprehension of computer program.
  • Detail-oriented with good documentation skills
  • Knowledge of treatment facilities, insurance benefits, etc.
  • Ability to work a flexible schedule


Lakeview Health, a Joint-Commission-accredited facility, is a national leader in helping patients overcome the challenges of substance abuse, addiction, dependency and related disorders. Our professional clinicians and support staff form the backbone of our commitment to providing effective individualized care. If you have a passion for helping others reclaim their lives, we invite you to explore the opportunities and rewards of a career with us. Visit lakeviewhealth.com to learn more.

Lakeview Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Lakeview Health makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Lakeview Health participates in E-Verify.

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