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Sr System Engineer

2 months ago

Dallas, United States Southwest Airlines Full time

Department:

Technology

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

  • Lead and guide others to evaluate, develop, customize, install, and implement functionally appropriate, technically sound, and well-integrated systems in accordance with Customer requirements, and organizational methodologies and standards. Mentor others in working with vendors to respond to production problems and implement immediate resolution efforts across technology areas.

Additional details 

  • Please know this posting is for multiple open Sr Software Engineer positions across various Teams in Technology. These Teams all contribute to important initiatives and are helping to shape the future of Technology at Southwest Airlines. Our Recruiting Team will provide additional Team and technology-specific details in the interview stage. Please reach out to TechnologyRecruitingInformation@wnco.com with any questions. 

  • This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

  • Responsibilities
    • Oversee vendor management, partner governance, and oversight to deploy systems that are complete, designed and managed over life cycles
    • Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
    • Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
    • Provide innovative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity
    • Create the platform strategy and road map in collaboration with Enterprise Architecture
    • Maintain awareness of technology trends in area of responsibility and makes appropriate recommendations
    • Meet commitments and deliverables as related to leading projects and or project oversight
    • Develop and execute against solution strategies and business plans that support business expansion
    • Maintain and administer computer and data networks and related computing environments including computer hardware, systems software, applications software, and all configurations
    • Promotes adherence to integrated test strategy requirements and quality standards using test driven development principles
    • May perform other job duties as directed by Employee's Leaders
  • Knowledge, Skills and Abilities
    • Ability to analyze and resolve problems of high complexity
    • Expert knowledge of hardware components, systems, software, and networking technologies
    • Ability to complete and train others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
    • Skilled in expert partnering, negotiation, and communication in working with Business Customers and Technology support
    • Expert knowledge of systems development methodologies, practices, concepts, and technologies
    • Skilled in diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary
    • Ability to mentor and lead Engineers
    • Ability to develop, present, and effectively communicate complex ideas and strategies in both technical and user-friendly language to a variety of audiences
    • Skilled in excellent project management and analytical/creative problem-solving
    • Skilled in excellent written, oral and interpersonal communication
  • Education
    • Required: High School Diploma or GED
    • Required: Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
  • Experience
    • Required: Advanced-level experience, seasoned and specialized knowledge in system engineering
  • Licensing/Certification
    • N/A
  • Physical Abilities
    • Ability to perform work duties from limited space work station/desk/office area for extended periods of time
    • Ability to communicate and interact with others in the English language to meet the demands of the job
    • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
  • Other Qualifications
    • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
    • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
    • Must be at least 18 years of age
    • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

  • Competitive market salary from $137,250 per year to $152,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

  • Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**

  • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***

  • Explore more Benefits you’ll love: careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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