We have other current jobs related to this field that you can find below

  • Guest Services Agent

    3 months ago

    Orlando, United States Villatel Full time

    Job DescriptionJob DescriptionVillatel, a hospitality company, is in search of a Guest Services Agent. You will be an integral part of ensuring exceptional guest experiences across various resort properties. Your role will involve engaging with guests, collaborating with different departments including operations, maintenance, dispatch, and housekeeping, and...

  • Guest Service Agent

    1 month ago

    Orlando, United States Hilton Orlando Full time

    DescriptionThe Hilton Orlando, a vibrant resort hotel in the heart of Orlando’s International Drive and connected to the South side of the Orlando Orange County Convention Center by a covered walkway, is seeking a part-time Guest Service Agent to join their front office team! A Guest Service Agent is responsible for guest service delivery, to include...

  • Guest Service Agent

    1 month ago

    Orlando, Florida, United States Hilton Orlando Full time

    The Hilton Orlando, a vibrant resort hotel in the heart of Orlando's International Drive and connected to the South side of the Orlando Orange County Convention Center by a covered walkway, is seeking a part-time Guest Service Agent to join their front office team A Guest Service Agent is responsible for guest service delivery, to include processing hotel...

  • Guest Service Agent

    2 months ago

    Orlando, Florida, United States Hilton Orlando Full time

    Hilton Orlando is looking to welcome a Guest Service Agent to the team Here are some perks you can enjoy when joining our team Access to your pay when you need it through Daily Pay Career growth & development The Go Hilton travel discount program Competitive wellness benefits Team Member Resource Groups Recognition and rewards programs And so much...

  • Guest Service Agent

    2 weeks ago

    Orlando, United States Hilton Orlando Full time

    DescriptionThe Hilton Orlando, a vibrant resort hotel in the heart of Orlando’s International Drive and connected to the South side of the Orlando Orange County Convention Center by a covered walkway, is seeking a part-time Guest Service Agent to join their front office team! Ideal candidate will have open availability and flexibility, customer service...

  • Guest Service Agent

    2 weeks ago

    Orlando, United States Embassy Suites by Hilton Orlando Airport Full time

    DescriptionThe Embassy Suites by Hilton Orlando Airport is looking to welcome a Guest Service Agent to join the Front Office Team! Our hotel is two miles from Orlando International Airport, and walking distance from nearby offices, dining, and shopping venues. All guests enjoy free airport shuttle, free made-to-order breakfast buffet and daily drinks and...

  • Guest Service Agent

    2 weeks ago

    Orlando, United States Embassy Suites by Hilton Orlando International Drive Convention Center Full time

    DescriptionThe Embassy Suites by Hilton Orlando International Drive Convention Center is looking for their next Guest Service Agent!The ideal candidate has customer service experience, hotel experience is highly preferred, has a flexible schedule, and a passion for hospitality.Shift Pattern: Open availability - Will need flexibility to work AM, PM's and...

  • Guest Service Agent

    2 months ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity:  Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    2 months ago

    Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

  • Guest Service Agent

    2 months ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    4 weeks ago

    Orlando, United States Waldorf Astoria Orlando Full time

    DescriptionWaldorf Astoria Orlando is looking for a Guest Service Agentto join the Guest Services Team!Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Classification: Full-Time Shift:...

  • Guest Service Agent

    3 months ago

    Orlando, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...

  • Guest Service Agent

    4 weeks ago

    Orlando, Florida, United States Waldorf Astoria Orlando Full time

    Waldorf Astoria Orlando is looking for a Guest Service Agentto join the Guest Services TeamSurrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Classification: Full-TimeShift: Various - must...

  • Guest Service Agent

    4 weeks ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent, Front Office

    2 months ago

    Orlando, United States Signia by Hilton Orlando Bonnet Creek Full time

    DescriptionThe Signia by Hilton Orlando Bonnet Creek, a newly renovated resort offering a memorable experience from a brand new lobby to elevated guest rooms, signature dining and innovative meetings. Shift Pattern: Schedule varies but could be 7am-3pm or 3-11pm. Weekend/holiday availability required.Pay Rate: $18.45 per hourA Guest Services Agent is...

  • Guest Service Agent, Front Office

    2 months ago

    Orlando, Florida, United States Signia by Hilton Orlando Bonnet Creek Full time

    The Signia by Hilton Orlando Bonnet Creek, a newly renovated resort offering a memorable experience from a brand new lobby to elevated guest rooms, signature dining and innovative meetings. Shift Pattern: Schedule varies but could be 7am-3pm or 3-11pm. Weekend/holiday availability required.Pay Rate: $18.45 per hourA Guest Services Agent is responsible for...

  • Front Desk Supervisor- Flamingo

    2 months ago

    Orlando, United States Guest Services Full time

    Flamingo Adventures, located within The Everglades National Park, is now hiring for a Front Desk Supervisor for our new Lodge and Restaurant opening soon! We operate 2 large campgrounds, Eco Tents, and a full-service Marina. We have RV sites with full hookups for $25 (per person) per week and dorm style housing for $50 per week. Sorry, space is very limited....

  • Guest Services Agent

    2 months ago

    Orlando, United States Evermore Orlando Full time

    About Evermore Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water...

  • Guest Services Coordinator

    18 hours ago

    Orlando, Florida, United States Howard Johnson I-Drive Full time

    Overview:We are seeking a dedicated and enthusiastic individual to fill the role of Front Desk Agent at Howard Johnson I-Drive. This position is pivotal in delivering outstanding service to our guests, ensuring that their experience is seamless from check-in to check-out.Key Responsibilities:Facilitating guest arrivals and departures, including managing room...

  • Guest Services Coordinator

    6 days ago

    Orlando, Florida, United States Howard Johnson I-Drive Full time

    Position OverviewWe are seeking a dedicated and enthusiastic individual to fill the role of Front Desk Agent at Howard Johnson I-Drive. This position is crucial in delivering outstanding service to our guests, ensuring a seamless experience during their stay.Key Responsibilities:Managing guest arrivals and departures, including check-ins and...

Guest Services Agent

2 months ago

Orlando, United States Evermore Orlando Full time
About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.

Key Responsibilities:

  • Welcome guests upon arrival, efficiently manage the arrival process, and provide them with relevant information about the resort's amenities and services. During departure, handle billing procedures accurately and bid farewell to departing guests
  • Respond promptly and courteously to guest inquiries, requests, and concerns. As a subject matter expert, offer helpful information about resort facilities, local attractions, and transportation options to enhance the guest's overall experience
  • Assist guests with making or modifying reservations, ensuring accurate room availability, rates, and preferences. Collaborate with the reservations and sales teams to maximize occupancy and revenue
  • Address guest complaints and concerns in a professional and empathetic manner. Strive to resolve issues promptly and escalate matters to supervisors or management when necessary
  • Provide anticipatory concierge services, including making dining reservations, arranging transportation, and organizing local activities based on guest preferences
  • Professionally manage incoming phone calls, chats, and emails, directing inquiries to the appropriate departments or providing accurate information as required
  • Engage in ongoing training and professional development to enhance knowledge of resort services, local attractions, and customer service skills
  • Handle cash, credit card transactions, and other forms of payment accurately and securely, following established resort procedures
  • Adhere to resort security and emergency procedures, ensuring a safe environment for guests and colleagues
  • Work alongside security at the resort entry gates to greet guests and process their arrival.
  • Assist guests to their units with luggage as needed upon request.
Education, Skills, and Experience:
  • High school diploma or equivalent is required.
  • Additional education in hospitality management or a related field is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a friendly and helpful demeanor.
  • Attention to detail and accuracy in handling reservations and guest information.
  • Ability to handle multiple tasks and work efficiently in a fast-paced environment.
  • Proficiency in using resort management software and basic computer applications.
  • Prior experience in a customer service role, preferably in the hospitality industry, is an advantage.
  • Familiarity with resort reservation systems and front desk operations is beneficial.
  • Ability to work weekends, holidays, overtime, and rotating schedules.
Physical Requirements:
  • Able to safely lift, pull and push up to 50 pounds
  • Able to stand, walk, stoop, kneel, bend, and reach periodically
  • Visually look at a computer for extended periods
  • Able to sit and use the computer for hours at a time
  • Subject to environmental conditions, work activities can occur inside and outside
  • Visually look at a computer for extended periods
  • Repetitive hand motions, such as typing


We are an innovative workplace; seeking great people like you Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you

EOE/M/F/D/V