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Accounting Software Support Representative

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St Paul, United States J.Knutson & Associates Inc Full time

J. Knutson & Associates, Inc is offering a Full Time position in Customer Support/Construction Accounting Software at our Maplewood MN location. J. Knutson & Associates, Inc. is a leading provider of software for the construction industry in the nation. Be part of our success and growth by joining this unique small business where your voice can be heard. This individual will be responsible for: - Providing support to our customers on our suite of Construction Accounting software. - The support position includes answering questions about how the software works, troubleshooting problems the customer may be having, research of problems, handling enhancement requests. - Interacting with other departments including management as needed. - Logging all calls, requests and completed work. - Keeping in contact with customers - Knowledge of other Construction Accounting Systems is a plus such as: Deltek, Viewpoint, Quickbooks, Sage