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Field Service Technician

1 month ago

Fresno, United States Global Pharma Tek Full time
Job Title: Field Service Technician I
Shift: Fri - Tues 2PM - 11PM
Duration: 6 Months

Job Description:
-Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electro mechanical repair.
-Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)
-Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
-Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures
-Prioritizing and planning service calls
-Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
-Contacting the customer with the estimated time of arrival
-Working with customers to ensure satisfaction with service delivery and understanding of product functionality
-Following key/alarm/combination control processes in assigned area of responsibility

Requirements:
High school Diploma (or equivalent)
Have a valid driver's license and driving record that satisfies DN's fleet requirements
Successfully complete background check and drug screening
Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed

Physical & Technical Requirements: This is a physical job, so you must have the ability to do the following:
• A valid driver's license with satisfactory driving record within company-required standards.
• Ability to successfully pass background and drug testing
• Ability to lift 50 pounds and work in close quarters within and around the equipment.
• Familiarity with computers and a variety of consumer communications devices, such as smart phones.
• Travel to/from assigned territories and company facilities, including during inclement weather is essential.
• Service experience or electro mechanical experience is a plus
• You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.