Pool Operations Manager

2 weeks ago

Milford, Massachusetts, United States Goldfish Swim School Full time

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We're a rapidly growing, award winning franchise that is not your typical company

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

Leadership roles

Flexible hours

Great pay

Valuable work experience

Increased social opportunities

Future references/referrals

Requirements:

Ability to work with children

Excellent interpersonal communication and organizational skills

Must pass background examinations (included with training)

Job Position: Pool Operations Manager

Reports To: General Manager

FLSA Status: Non-Exempt

Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age.

Duties and Responsibilities:

Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.

Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.

Interacts with parents/guardians to discuss student progress.

Acts as a GSS "ambassador" to ensure customer satisfaction.

Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler.

Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.

Provides a weekly report from the following audits due no later than Sunday:

Deck Supervisor Rosters – 6MC and 8MC students

Plan of action for each student – including specifics (i.e. why they are not progressing)

Deck Supervisor Notes – Summarized with any information that should be relayed to the Management team

Training Logs – Progress of current trainees as well as feedback and a plan of action (if necessary) to assist the trainee

Pump Room Checklist – Any anomalies found on the checklist that may require further attention (vastly varied ORP readings, temperature swings, etc.).

Cleaning Checklist – Feedback on what could get done each week

Visual Scheduler – Feedback on any classes that are being merged, closed or created and any classes with improper costs, class sizes, class types, etc.

Works hand-in-hand with the Deck Supervisors, Instructors and Deck Teachers on varying shifts to help improve their skillsets.

Provides advice, tips and support to the Deck Supervisor on shift

Assists the Deck Supervisor staff in working with 4MC, 6MC, and 8MC students.

Provides support and constructive feedback to Instructors in water.

Provides support to Deck Teachers by speaking to the importance of safety in our program, assisting with duties (ribbons, lesson supplies, etc.), and coaching them on what the Deck Supervisors look for from Instructors.

Completes written performance reviews (GSRs) of the Deck Supervisors, providing constructive feedback to help improve their performance as needed.

Holds monthly meetings with the Deck Supervisors and Management to go over performance reviews (GSRs) of the aquatic staff. Discusses items to address in workshops and in-services.

Assists Management and Deck Supervisor staff in conducting workshops and in-service training.

Establishes a relationship with all new employees.

Conducts all the aquatic-based new hire training.

Floats in the water at least 1 shift a week to ensure quality standards are being met.

Works with the managers to establish training goals.

Generates and responsible for the absentee analyst report.

Generates and responsible for the cancellation report.

Sends quarterly surveys to employees to see how our training processes can improve.

Assists with all W.A.T.E.R. Safety presentations.

Helps ensure Water Safety Awareness Week and Day are successful.

Looks for opportunities to merge classes and create new ones.

Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.

Helps to ensure special needs lesson standards are being met.

Supervises all Golden Teachers and collects all training logs.

Manages all Goldfish Swim Team Coaches.

Responds and creates an action plan for shifts and Family Swims.

Creates daily shift notes and sends them to the General Manager and Assistant General Manager.

Provides weekly report summarizing the status of 6MC and 8MC students, Deck Supervisor notes, training logs, pump room checklist and the cleaning checklist.

Fulfills other duties or responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Two or more years as a swim instructor preferred. Experience in aquatics or as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred. Management experience preferred. Optional CPO Certification preferred.

Certificates and Licenses: Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications preferred.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

  • Aquatic Operations Manager PAID TRAINING

    3 days ago

    Milford, Massachusetts, United States Goldfish Swim School - Milford Full time

    Job Description Job Description Benefits:401(k) matchingDental insuranceHealth insurancePaid time offJob Title: Aquatic ManagerReports to: General ManagerFLSA Status: Non-exemptSummary: Works with the General Manager to oversee the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, pool operations, swim...

  • Swim School Operations Manager

    60 minutes ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Company OverviewWe are a rapidly growing, award-winning franchise that is not your typical company. We change lives by helping children reach their goals. Our work environment is fun, with flip flops encouraged.Our goal is to provide a safe and sanitary swim environment for our students. We wear multiple hats, from aquatics department management to sales and...

  • Assistant General Manager

    3 days ago

    Milford, Massachusetts, United States Goldfish Swim School - Milford Full time

    Job Description Job Description Benefits:401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time off Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School Were a rapidly growing, award winning franchise that is not...

  • Assistant General Manager

    3 days ago

    Milford, Massachusetts, United States Goldfish Swim School - Milford Full time

    Job Description Job Description Benefits:401(k) matchingDental insuranceHealth insurancePaid time off Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School Were a rapidly growing, award winning franchise that is not your typical...

  • Assistant General Manager Aquatics

    3 weeks ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Benefits:401(k) matchingDental insuranceHealth insurancePaid time offAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We're a rapidly growing, award winning franchise that is not your typical companyWe change lives. We help...

  • Assistant General Manager

    3 days ago

    Milford, Massachusetts, United States Goldfish Swim School - Milford Full time

    Job Description Job Description Benefits:401(k) matchingDental insuranceHealth insurancePaid time off We are looking for an Assistant General Manager to be part of our growing Goldfish Swim School Milford location. We are seeking a self starter who is motivated to grow and succeedVery competitive compensation based on experience.Responsibilities will include...

  • Assistant General Manager

    3 weeks ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Benefits:401(k) matchingDental insuranceHealth insurancePaid time offWe are looking for an Assistant General Manager to be part of our growing Goldfish Swim School Milford location. We are seeking a self starter who is motivated to grow and succeedVery competitive compensation based on experience.Responsibilities will include but not be limited...

  • Pool Management Specialist

    6 days ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Job Summary:As an Assistant General Manager, you will play a critical role in the success of our Goldfish Swim School location. You will be responsible for leading a team of instructors and support staff to deliver a world-class swimming experience to our customers.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and...

  • Assistant Manager Paid Training

    3 weeks ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Summary: Looking for an Assistant Manager to oversees the quality and success of Goldfish Swim School daily operations including staffing, swim lesson quality and safety, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities.Benefits:Competitive Pay $24-$28/hourPaid TrainingPaid...

  • Warehouse Operations Manager

    5 days ago

    Milford, Massachusetts, United States Waters Full time

    Job DescriptionThis is a critical role that oversees the Warehouse Operations team in Milford, MA. The ideal candidate will have extensive experience in supply chain management, inventory control, and logistics.The selected individual will be responsible for managing the inflow of materials to all production centers and the outflow of finish goods to our...

  • Operational Site Manager

    2 days ago

    Milford, Massachusetts, United States LGC Group Full time

    Global Leadership RoleWe are seeking a highly experienced professional to lead our manufacturing operations globally, driving growth and excellence in a high-performing team.The Senior Director of Manufacturing will be responsible for leading a cluster of operational sites, with a focus on effective people management, manufacturing priorities, and...

  • Operations Manager, Health Information Management

    3 weeks ago

    Milford, Massachusetts, United States Milford Fire Department - Massachusetts Full time

    About Us:UMass Memorial Health - Milford Regional Medical Center is a full-service, community and regional teaching hospital located in Milford, Mass. and serves patients from more than 20 towns in Central Massachusetts. The 149-bed medical center is a nonprofit, acute-care facility, where more than 300 primary care and specialty physicians are committed to...

  • Warehouse Operations Manager

    4 weeks ago

    Milford, Massachusetts, United States Waters Full time

    Warehouse Operations ManagerReq. # 21841Job Family PD - ProductionLocationUS-MA-MilfordOverviewWaters Corporation is currently seeking a highly motivated and team-oriented candidate to lead our Warehouse Operations team in Milford, MA. This position will lead 1 Supervisor and 13-15 Direct Labor employees, being essential for the site strategy in regards of...

  • Warehouse Operations Manager

    3 days ago

    Milford, Massachusetts, United States Waters Corporation Full time

    OverviewWaters Corporation is currently seeking a highly motivated and team-oriented candidate to lead our Warehouse Operations team in Milford, MA. This position will lead 1 Supervisor and 13-15 Direct Labor employees, being essential for the site strategy in regards of the inflow of materials to all our production centers and the outflow of finish goods to...

  • Manufacturing Operations Manager

    6 days ago

    Milford, Massachusetts, United States Michael Page Full time

    About Our OrganizationAt Michael Page, we are a prominent player in the manufacturing industry with an established global presence. We pride ourselves on delivering top-tier services to our diverse clientele while fostering innovation, creativity, and growth within our organization.Job DescriptionIn this role, you will oversee the manufacturing engineering...

  • Senior Finance Operations Manager

    1 day ago

    Milford, Massachusetts, United States Waters Full time

    Job ResponsibilitiesEnable profitable and cash-strong growth by working with Operations and Finance teams to influence results and drive accountability.Own the Annual Operating plan, monthly close, and forecasting process for various groups within Global Operations, which includes Global Quality and Facilities/HSE.Develop and maintain relationships between...

  • Operations Excellence Manager

    4 days ago

    Milford, Massachusetts, United States Waters Full time

    About Waters CorporationWe are a global leader in specialty measurement company, pioneering chromatography, mass spectrometry, and thermal analysis innovations serving the life, materials, and food sciences for over 60 years.We operate directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our...

  • Clinical Operations Manager

    7 days ago

    Milford, Massachusetts, United States ProRank Full time

    ProRank is partnering with a health center to recruit a Medical Director for two of their locations in Massachusetts.This is an exciting opportunity for a skilled clinician with leadership aspirations to join a dynamic team and make a meaningful impact. As a Medical Director, you will lead the clinical and administrative operations of a mission-driven team...

  • Maintenance and Repair Technician

    4 days ago

    Milford, Massachusetts, United States Fairfield Full time

    **Requirements**• Minimum one year of experience in property management maintenance or related trade.• Technical knowledge in electrical, plumbing, HVAC, swimming pools, carpentry, drywall, exterior structural, and appliance repair.• High school diploma or equivalent required.• Ability to read, write, understand, and communicate in English.• Strong...

  • Swim Instructor Morning Afternoons or Weekends

    6 days ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We're a rapidly growing, award winning franchise that is not your typical companyWe change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree...