Patient Care Coordinator
2 weeks ago
All American Home Care LLC is an EEO employer - M/F/Vets/Disabled
JOB SUMMARY:
• Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans.
• Ensure a high level of care for the patient given by the home health aides.
• Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift.
• Managing last minute calls outs, finding appropriate coverage.
• Developing an on-call pool of agency aides with various shifts in coordination with Human Resources
• Communicate with referral sources and Case Managers to provide an excellent customer service experience
• Listening to needs of clients and matching them to the appropriate caregiver(s)
• Manage Caseload of 100+ patients
• Review the care plan with patients and caregiver
• Resolve caregiver and client grievances and complaints
• Address over utilization of hours
• Reporting personnel performance issues
• Ensure caseload retention
• Contribute to team efforts by accomplishing related results as needed
Minimum Qualifications:
- High school graduate
- 2+ Years experience in a Home Care or Service Coordination role.
- Demonstrated capability maintaining strict confidentiality
- Proven ability to generate leads and monitor referrals
- Strong typing and computer skills
- Comfortable with closing/asking for business
- Well organized, accurate, and attentive to detail
- Excellent communication, public relations and follow up skills
- Experience with HHA Exchange and EVV
- Bilingual English/Spanish preferred.
Job Type: Full-time
Salary: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- Bonus pay
Education:
- High school or equivalent (Preferred)
- HHA EXCHANGE: 1 year (Preferred)
- EVV: 1 year (Preferred)
- Spanish (Preferred)
Please visit our careers page to see more job opportunities.
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