Claims Processor
3 weeks ago
Characteristics of an ideal candidate:
• Ability to learn and adopt new processes quickly and with ease
• Ability to work remotely and autonomously
• Accustomed to working in a high-paced, high-volume environment
• Strong attention to detail
• Medium-Advance level of expertise with Microsoft Excel
• Proficient with Outlook
• Familiar with Cloud-based applications (i.e. OneDrive)
• Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferred
• Ability to clearly articulate findings, issues or concerns requiring resolution
Value Prop for Consultant:
Provides the employee with exposure to a fast-paced, high-volume environment where they are adding value to a department that has maintained 100% client satisfaction 12 years in a row for the nation's fastest growing vision care company.
Provides a "foot in the door" at client- a company that has multiple facets and opportunities for candidates that want to work hard to succeed in multiple roles.
Job Description:
The ideal candidate will be responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists. Responsibilities during this assignment can include:
• Execute the preliminary steps to build a new client structure for implementation requests routed through shared Salesforce queue; using standard client set-up guideline(s) and process(es)
• Initiation of and accurate and timely tracking for all completed tasks using proprietary Salesforce Implementation Tracker Project Management tool
• Benefit set-up validation in core Facets system and communicating to implementation owners any discrepancies with expected outcome
• Execution of new client online portal access set-up; includes sending the appropriate communication email templates, tracking status and reporting any identified issues.
• Monitor team shared Outlook mailbox for incoming membership documents sent from clients, brokers or Third Party Administrators (TPA's)
• Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; includes communicating when updates are needed for successful membership enrollment and/or submission for processing.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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