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Massage Therapists for the Spa at Carmel Beach Hotel

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CarmelbytheSea, United States Mirabel Hotel & Restaurant Group Full time

The Spa at Carmel Beach Hotel is a beautiful, boutique spa hiring now for a female Massage Therapist to join our team for afternoon appointments We have 3 well-appointed spa treatment rooms and a world-class fitness studio. We are looking for an enthusiastic, professional therapist who concentrate on delivering exceptional spa services in a one-of-a-kind environment that will REFRESH our guests inside and out. Our guests join us in the Spa or Fitness Studio to forget about the outside world and RENEW their spirits--and it's our goal to consistently deliver the best. SUMMARY The Massage Therapists will perform massage, bodywork, and treatments, and provide personal attention to each Spa guest. Our team thrives on utilizing available resources to provide excellent guest satisfaction. Please reach out to us with your resume if you are a Massage Therapist that meets or exceeds productivity and cleanliness standards and takes corrective action as needed to ensure customer standards exceed expectations. Work hours/days vary as dictated by business needs, and may include weekends and holidays. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Handle all guest services efficiently and professionally, informing guests of the service they are providing. Consult with the guest to ensure expectations are met for a pleasurable visit. Perform various types of massage treatments. Proficiency in all massage components, bodywork, and therapeutics, i.e., anatomy and physiology. Proficiency in doing a variety of body treatments in addition to being well-versed in new developments. Prepare and maintain treatment rooms/area supplies daily. Ensure the privacy of each guest. Help to ensure our facility is only accessed by actual guests and that it is safe and secure at all times. Reservations/Revenue Have working knowledge of reservations, procedures, and yield management techniques. Make accurate reservations, and suggest other treatments and add-ons in the Spa. Recommend and sell Spa products for home use. Miscellaneous Communicate, verbally and in writing, with other departments, employees, and guests. Maintain cleanliness in the spa and notify housekeeping and maintenance of any reported problems with spa treatment rooms or the fitness studio. Keep the treatment rooms fully stocked with all supplies. Attend product knowledge training as required. Keep current and up-to-date knowledge of changing trends and developments in the department. Have a thorough knowledge of safety and emergency procedures and be able to execute them when necessary. Demonstrates loyalty and trustworthiness to the entire Mirabel Hotel and Restaurant Group.