Front Desk Agent
3 weeks ago
Home2 Suites - Jackson, MI is an EEO employer - M/F/Vets/Disabled
Come join the team at Home2 Suites who have received praiseand heartfelt gratitude from our guests. We are hiring for Front Desk staff that believe - "In the hospitalityindustry, service is in our hearts: willing to go above and beyond for each guest". Was voted Best Hospitality Company toWork for by Randy Starr and 5 Starr Engagement on associate opinion surveys in2023.
We offer a referral bonus program for alllevels.
Benefits:
• MEC Plus AdvantagePlan/Dental/Vision/Supplemental Coverage with Reliance Standard.
• Paid Holiday for Full Time/Part Time -Upon hire.
• Paid Time Off for Full Time/Part Time - 6Months of Service.
• Nationwide Employee StayDiscounts for Hotel Brand.
Qualifications:
• Ability to effectively deal with internal and external customers, someof whom will require high levels of patience, tact, and diplomacy to defuseanger, collect accurate information and resolve.
• Ability to understand and followdirections.
• Excellent customer service skills.
• Hotel experience is preferred, not required.
Responsibilities:
• Responsible for greeting customers immediately with a friendly andsincere welcome.
• Will use a positive and clear speaking voice, listen to, and understandrequests, respond with appropriate action, and provide accurate informationsuch as outlet hours and local attractions.
• Completing required shift paperwork, reports as assigned by GeneralManager, and end of shift cash closing procedures.
• Creating guest reservation, completing guest registration, applyingcharges and payment to guest folios.
Visit company website: www.dorahg.com
Please visit our careers page to see more job opportunities.
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