Part-Time Returns Assistant

1 month ago


Brooklyn, United States Lafayette 148 Full time

The Returns Assistant will be responsible for processing all customer returns.

The Warehouse hours are Monday-Friday 8:30am-6:00pm and Saturdays 8:30am-4:00pm. This position is considered non-exempt and eligible for overtime pay for hours worked outside of 40 per week.

Responsibilities:

  • Receive shipments delivered by carriers on a daily basis
  • Open boxes and inspect garments
  • Process paperwork, checking in styles received, and noting tracking information
  • Prepare paperwork for nightly scanning to STO AR team for Wholesale
  • Notate and process items to be returned via internal customer portal for E-Commerce returns
  • Collate return garments and process thru WMS and distribute to proper department
  • Work with the corporate office on various return request from clients
Desired Background:
  • Minimum High School diploma (or equivalent)
  • Bachelor’s degree strongly preferred
  • Experience in fashion industry a plus
Experience:
  • 3-5 years’ experience in the garment industry
  • Warehouse work experience preferred
Skills:
  • Strong communication skills
  • Must be self-motivated and proactive
  • Strong attention to detail
  • Must be flexible (hours outside of normal working hours) and able to act independently
  • Proficient in Microsoft Office
Physical functions:
  • Must be able to push and pull rolling racks with weights up to 200 pounds
  • Able to lift up to 40 pounds
  • Frequent bending, pushing, pulling and lifting, twisting and reaching
  • Ability to hold and grip garments
  • Ascending/descending from a rolling ladder to hang/remove garments
  • Able to stand and walk about the warehouse throughout scheduled shifts
  • Scanning of up to 250-300 pieces per day using hand-held scanner


Base Hourly Pay Range:

The base hourly pay range for this position is $16.00 - $20.00. Base pay offered may vary depending on skills, experience, and location.

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