Pharmacy Manager

4 weeks ago

Grand Rapids, Michigan, United States SpartanNash Full time

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now

Location:

1225 Leonard NE - Grand Rapids, Michigan 49505

Job Description:

Position Summary:

This role is responsible for the management and operation of the pharmacy department at a store level, including but not limited to prescriptions, inventory control, customer service, compliance with regulatory requirements, and adhering to company policies and management of pharmacy staff.

Here's what you'll do:

  • Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control and customer service to achieveoptimaloutcomes.

  • Maintain the pharmacy's continued compliance with allappropriate Federaland State regulatory guidelines and Company policies.

  • Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner.

  • Maintain Pharmacy records to include, but not limited to, customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (i.e., poisons, narcotics, controlled substances, etc.)

  • Manage,maintainand implement pharmacy programs (i.e., security measures,immunizationsand other clinical programs) accordingly. May be responsibletoprovideclinical care services as assigned.

  • Prepare responses to third party pharmacy audits as needed.

  • Responsible to meet or exceed company established acceptable pharmacy operation metrics (i.e., gross and net profits, budgeted sales and payroll, Rx counts).

  • Responsible toprovidefocused and effective leadership to pharmacy associates that develop a positive, high performing, customer focused store culture. Implement the Company service program(s) and modelhigh standardsof service to achieve positive customer satisfaction.

  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop andmonitordepartment budget asrequired.

  • Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance.

  • Additionalresponsibilities may be assigned as needed.

Here's what you'll need:

  • Bachelor's Degree (Required) in Pharmacy or related fieldrequired. Doctorate degree in Pharmacy preferred.

  • Two years' experience as a pharmacist

  • Pharmacy License (in good standing)requiredin the state of operation.

  • Immunization Certification preferred.

  • Strong knowledge ofHIPAAPrivacy and Security Rules, pharmacy laws, rules, and guidelines.

  • Excellent written and verbal communication skills.

  • Strong management, organization, attention to detail and problem-solving skills.

  • Ability to lead ateam andwork well with associates of all levels.

  • Successfully completes required continuing education hours andmaintainsPharmacy License in good standing.

  • Working knowledge of perpetual inventory procedures and management.

  • Proficient in Word and Excel.

  • Bilingual skills helpful based on demographic region.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) .

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is 20,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family portfolio of products. On the retail side, SpartanNash operates nearly 200 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers with convenience stores. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .

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