Host/Hostess (Part-Time)

3 weeks ago

Pensacola, United States FirstService Residential Full time

Job Overview: As a Host/Hostess, you’ll be responsible for greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Your Responsibilities: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed Skills & Qualifications: Previous work experience as a Host/Hostess or Waiter/Waitress Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift High school diploma; hospitality certification is a plus Physical Requirements: Lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination on a consistent basis Have the ability to lift 50 pounds occasionally. Be able to work weekends and holidays, mornings and evenings as business demands. Must be able to stand for up to four hours. What We Offer:  As a part-time associate, you will be eligible for supplemental benefits to include your choice of dental, vision, and 401k with company match.  Compensation: $13.00 per hour   D ISCLAIMER:  T h i s is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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