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IT - Client Systems Analyst - Full Time - 1st Shift
2 months ago
Wilson Health is looking for a direct-hire IT Client Systems Analyst for our location in Sidney, Ohio (North Dayton, Ohio) area.
Key Perks and Benefits:
- Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
- Generous paid time off
- Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance.
- H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses
- Company Paid Life Insurance and Long-Term Disability Insurance, Salary Continuation benefit beginning day one
- Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
- Industry leading retirement plan- employer contributions begin day one, no waiting period for participation.
- Tuition Assistance Program.
At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally-recognized leader of innovative, collaborative community health.
Employment Status: Full-Time
Working Hours: 40 hours a week (80 hours per pay period) plus on call rotation for weekends
Shift: 1st shift
Position Reports to: IT Network Systems Manager
Department Description: Wilson Health's IT Department facilitates communication between health care staff/providers; improving medication safety, tracking, and reporting, and promoting quality of care through optimized access to and adherence to guidelines.
Job Summary: The IT Client Systems Analyst is responsible for all aspects of support and administration of computer hardware and software utilized across the network environment. This includes analyzing, configuring, testing and installing computer hardware and software systems.
Essential Duties & Responsibilities:
- Design, modify, and test computer systems and/or programs based on user or system design specifications.
- Routine duties including troubleshooting and supporting PC workstations, laptops, printers as well as telecommunications equipment, maintaining/monitoring inventory.
- Responsible for providing a high-level of professional customer service.
- Collaborates and works in conjunction with other Information Services teams and third-party vendors in order to ensure efficient operation of our organization's information technology environment.
- Maintain internal Knowledge Base, updating and creating documentation as needed.
- Create/update required technical documentation in accordance with Change Control and Project Management processes.
- Document key data into ticket to ensure that on call team has the data required to properly resolve the incident.
- Provide On-Call after hour support, as needed.
- High School and three years of related experience, or; AA Degree in related discipline and one year of related experience.
- Certifications in A+, Network +, or MCP strongly preferred.
- Improve the health and wellness of the community by delivering compassionate, quality care.
- Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
- A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.
EOE (Equal Opportunity Employer)
