Radiology Support Assistant

1 month ago

Frederick, United States Frederick Health Full time
Job Summary

The Radiology Support Assistant II is a functional position under direct supervision of the Imaging Supervisor. Participates as a member of the patient care team following completion of the formalized orientation program. Assists imaging technologists, i.e. functions as an Aide upon request. This includes transporting imaging patients to all modalities and assisting in physically moving patients to and from imaging equipment. Computer knowledge required to coordinate transports using worklist and tracking board. Ability to observe and obtain information from various sources including but not limited to EMR and PACS and basic ED monitor functions. Must understand the range of treatment needed by patients, and report significant findings to the appropriate caregivers to assure that the appropriate care is provided to pediatric, adolescent, adult, and geriatric patients.

Radiology Support Assistant II will also perform variety of tasks that are both non-technical and clerical in nature and primarily concern the various imaging services provided such as order entry, preparing forms and requisitions, preparation of image production, disseminating information for inpatients to ordering providers and nurses, answering and directing calls within the department and other locations within the facility, to patients in the infant, child, adolescent, adult and geriatric age populations.

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Example of Essential Functions:
  • Greets, receives and transports patients to designated area. Works cooperatively as a team to service the customers
  • Assists technologists as needed in preparing for the examination, transfer IV pump/fluids, drains, NG tubes, and catheter bags with care and ensure lines are transferred safely according to hospital policy.
  • Assists technologists in the performance of examinations or procedures, including patient positioning as appropriate.
  • Serves as a "stand-by" during imaging examinations and procedures
  • Answers telephones and directs calls within the department and facility
  • Prepares forms and requisitions.
  • Order Entry, ensuring accuracy of patient information, procedures and ordering physician information
  • Preparation of image reproduction, photocopying and faxing as needed
  • STAT phone call protocol, and disseminating information for inpatients to ordering physicians and nurses.
  • Knowledge and utilization of Microsoft Word, Outlook and Excel software.
  • Executes a variety of tasks associated with data entry into the PACS, HIS, and RIS systems
  • Ensures accuracy of all data entry
  • Purges files in accordance with current policies
  • Applies Standard Precautions
  • Maintains orderliness & cleanliness of assigned areas
  • Removes soiled linen from rooms and department
  • Restocks rooms with clean linen and/or supplies
Required Knowledge, Skills and Abilities:
  • Ability to interact effectively with patients, staff and the public.
  • Ability to perform duties with minimal direction.
  • Effective use of proper body mechanics when handling patients, supplies and equipment.
  • Ability to safely operate patient care equipment such as beds, stretchers, wheelchairs and patient lifts.
  • Ability to handle a physically demanding environment.
  • Knowledge of Medical terminology preferred
  • Must possess excellent customer relation's skills avoiding antagonism and conflict
  • Ability to understand and respond to oral and written instructions
  • Good oral and written communication skills
  • Good telephone etiquette
  • Data entry and keyboard skills
Minimum Education, Training, and Experience Required:
  • High school diploma or knowledge, skills and abilities to successfully perform duties
  • CPR Certification
Patient Contact

Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:
  • __ Neonate (0 thru 30 days)
  • X__ Infant (31 thru 12 months)
  • X_ Child (13 months thru 12 years)
  • X__ Adolescent (13 years thru 17 years)
  • X__ Adult (18 years thru 65 years)
  • X__ Geriatric (66+ years)

Physical Demands:

Medium-Heavy Work - Lifting up to 75 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 35 pounds while walking. Pushing or pulling up to 115 pounds infrequently or greater than 115 pounds occasionally (no more than once per hour).

Ergonomic Risk Factors:

Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated, the speed of the movement, the required force and muscles involved.

Forceful Exertion: The amount of physical effort required to perform a task (such as moving patients) or to maintain control of equipment or tools. The amount of force depends on the type of grip, the weight of an object or person, body posture, the type of activity and the duration of the task.

Awkward Posture: Posture is the position your body is in and its effect on the muscle groups that are involved in the physical activity. Awkward postures include repeated or prolonged reaching, twisting, bending, kneeling, squatting, working overhead with your hands or arms, or holding fixed positions.

Contact Stress: Pressing the body hard on sharp edges can result in placing too much pressure on nerves, tendons, and blood vessels. For example, using the palm of your hand to hit or stick objects can increase risk of musculoskeletal disorders.

Must be alert to sight and sound significant walking and standing, sitting at keyboard/terminal

Working Conditions:
  1. Bloodborne Pathogens Exposure Risk: Category A - WILL have exposure to blood or body fluids.
    1. Exposure to ionizing radiation

Reporting Relationship:

Reports to Imaging Supervisor

Caring for you as you care for the CommUNITY

Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.

Hourly Range: $16.06 - $20.52

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