Radiology Support Specialist
4 weeks ago
Job Title: Patient Service Representative
Job Summary: We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Community Radiology Associates. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support in a fast-paced radiology environment.
Key Responsibilities:
- Greet and register patients in a friendly and service-oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
- Collect and log all co-pays and fees.
- Answer/transfer incoming phone calls.
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with the back-office staff for timely and effective care of patients.
Requirements:
- High School Diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Working Conditions: This position requires working weekends, with specific shift variations including Saturdays from 7:00am to 3:00pm.
Compensation: The pay range for this position is $24.00 per hour.
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