Customer Service/ Data Entry Specialist

4 weeks ago

Meridian, United States TEKsystems Full time

Job Summary: We are currently seeking a dependable and compassionate Medical Equipment Customer Service Representative to join our growing team. As a customer service representative, you will be the first point of contact for customers, assisting them with setting up accounts and entering customer information into our system. This role primarily involves data entry (approximately 70% of the time) and outbound calls (approximately 30% of the time) to verify and gather additional information from customers. Timely attendance and meticulous attention to detail are crucial for success in this position. Responsibilities: Input customer information accurately and efficiently into the system. Contact customers to verify and collect necessary details. Address billing inquiries and direct customers to the appropriate billing personnel. Exhibit strong phone etiquette, active listening, and effective verbal communication. Multi-task effectively, prioritize tasks, and manage time efficiently. Qualifications: Prior experience in customer service or data entry is preferred. Meticulous and accurate data entry skills. Clear and concise communication over the phone. Understand customer needs and provide appropriate assistance. Ability to handle multiple tasks and prioritize effectively. If you possess these qualifications and are committed to providing exceptional customer service, we encourage you to apply for this rewarding position About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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