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Quality Assurance
2 months ago
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include "hands on" direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
We are seeking a meticulous Quality Assurance Nurse to join our healthcare team. The ideal candidate will ensure the quality and accuracy of our services through comprehensive monitoring and analysis. This role is critical for maintaining high standards in occupational health services and addressing any issues related to interagency agreements.
Desired Qualifications:
- Certified Occupational Health Nurse (COHN) preferred.
- Bachelor's Degree in Nursing.
- 2-3 years of experience in Occupational Health Nursing.
- Strong attention to detail and result-oriented approach.
- Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.
- Proficiency in oral and written communication, with experience in dealing with diverse customers (internal and external).
- Problem-solving skills with the ability to work independently.
- Advanced computer skills, including email, Excel, Word, and other relevant applications.
- Monitor Interagency Agreements to ensure quality, quantity of services, ease of implementation, and customer satisfaction (internally and externally).
- Independently address and resolve quality issues related to the management of interagency agreements.
- Respond to requests for information from client agency contacts regarding agreement content, services, schedules, and billing.
- Facilitate effective communication between FOH and customers.
- Track and report on services provided across the country.
- Produce customized reports outlining services provided, as directed by FOH.
- Assist in the development and pricing of interagency agreements; work with Clinical Fiscal on pricing of line items and manage information on small procurements.
- Maintain and update the WF spreadsheet related to agreements and procurements.
- Strong attention to detail and analytical skills.
- Proficiency in managing quality assurance processes and tools.
- Excellent communication and teamwork abilities.
- Knowledge of various aspects of healthcare, including medication administration, infectious disease care, ER, ophthalmology, CT, case management, dermal fillers, pediatrics, vital signs, and physical examinations is a plus.
Additional Information
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Compensation - Min: $90,000/ Max: $105,000
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. The final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
