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Quality Assurance Analyst Senior

2 months ago

Jacksonville, United States Triad Financial Services, Inc. Full time

Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Senior Quality Assurance Analyst to join our growing team. This is a hybrid Jacksonville, FL based position.

We offer competitive base pay with a range of 69K to 76K , depending on education, skill set, years of experience and job fit. Our benefits package includes a 401k with corporate matching, 3 weeks PTO, health benefits on Day 1, tuition reimbursement and more

Essential Functions and day to day responsibilities of the position:

  • Evaluates the adequacy and compliance of systems, operations, and practices against regulation and company documentation.
  • Provides project or technical support in the development, analysis and maintenance of systems, software, processes, products or equipment.
  • Ability to set up complex test scenarios to simulate various environments involving many varied systems.
  • Work with other analysts to ensure collaboration and best practices are used, while taking direction from lead analyst and management on work assignments.
  • Ability to create automated test cases integrated into Azure DevOps Content and Systems QA.
  • Knowledge of automation tools like QTP, Coded UI and Selenium, or any other automation tools will be of added advantage
  • Execute tests and document detailed results
  • Ensure execution of the most current Quality Assurance practices across the IT department.
  • Create and execute test strategies of products that verify enhancements meet business requirements and user expectations.
  • Identify and effectively communicate quality risks and mitigation strategies so the appropriate measures can be taken.
  • Detect and catalog defects with appropriate detail so they can be resolved quickly and effectively.
  • Create and run manual and automated tests on our product to ensure any new functionality does not negatively impact the end user experience.
  • Proactively engage in professional learning regarding the QA and Software Testing industry to strengthen individual contribution to the team.
  • Collaborate with Software Development and Project Management team members to verify products retain a high-quality standard among our users.
  • Collaborate with Line if Business UAT resources to ensure applicable user acceptance testing prior to deployment.
  • Document and communicate test results to project team and management to facilitate a decision for release.
  • Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
  • Ability to write scripts for automated testing
  • Experience documenting regression testing plans and regression testing
The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbents may be required to perform other additional duties as assigned.

Minimum Qualifications we would like to see you have:
  • Previous Experience (2+ yrs.) in Mortgage Technologies such as Encompass, Empower, MSP, LandGorilla, nCino Mortgage Suite, LendingPad, Floify, etc.
  • Previous experience (3 yrs.) of Quality Assurance Testing.
  • Bachelor’s degree in liberal arts and sciences or computer engineering; or equivalent combination of education and relevant experience.
  • Certification from a Professional Organization specific to Software Testing, or Quality Assurance, preferred.
Knowledge, Skills & Abilities of a successful candidate:
  • Understanding of contemporary quality management principles and practices and the ability to apply them to a wide variety of projects in a fast-paced business environment
  • Mortgage Originations and Servicing industry and systems experience.
  • Knowledge of methodologies such as Six Sigma or Total Quality Management
  • Knowledge of functionality, compatibility, usability, reliability, exploratory, load/stress testing practices
  • Ability to create and execute QA and testing processes on systems, networks, hardware, and software
  • Previous work in an Agile SCRUM environment