Referral Intake Coordinator

1 month ago

Fall River, United States Bay Coast Behavioral Full time

Referral Coordinator ABA/IHBS

Bay Coast Behavioral - Fall River, MA

- Salary commensurate with experience -

The Position: **Bilingual candidates strongly encouraged to apply**

With flexible hours, a competitive starting salary, an excellent benefits package, paid holidays and a cohesive "family-like" work environment, the Referral Coordinator/Administrative Assistant (BHAA) serves as the primary support for the Clinical Director. You should be an empathetic individual with competent observational, clinical, critical thinking, problem-solving and decision-making skills and contribute to a positive patient care experience and work environment. The Referral Coordinator has no supervisory or direct people management responsibilities.

Who We Are:

Bay Coast Behavioral provides an array of behaviorally based treatment and mental health services to children, families, and adults. We are friends, we are a family, and we strive to uphold the same level of care and patience for our staff that we provide for our clients. Bay Coast Behavioral is passionate about being a welcoming and respectful working environment that gives every employee a chance to grow in both their professional and personal lives.

Requirements:

  • Must be 18 years old, must have High School Diploma/ GED and have 12 months of experience working with persons with developmental disabilities;
  • Bilingual - Must have oral and written fluency in English AND either Portuguese, Spanish or other languages.

Job Duties:

  • Answer the phone, manage messages and mail, process referrals and maintain the waitlist.
  • Request and follow up on all authorizations for services.
  • Perform daily Eligibility checks/ Verify client insurance coverage/ benefits
  • Monitor and update rosters while managing all required materials for day to day operations.
  • Monitor unit tracker for required action
  • Maintain communication with referral sources and other service providers as needed
  • Attend weekly Admin Meeting
  • Weekly MABAH reporting
  • Maintain IHBS/ ABA Development Plan
  • Maintain Client rosters

Salary & Benefits:

This position is full-time, has an excellent benefits package, a competitive salary, and a wonderful work environment Salary commensurate with experience. Our benefits package includes:

  • A focused commitment to Work-life Balance with Paid Holidays, Sick Leave, & Vacation time.
  • 401(k) Retirement Plan
  • Medical, Dental, & Vision Insurance

EEO Statement: As an equal opportunity employer, Bay Coast Behavioral seeks qualified candidates for all posted employment opportunities without regard to race, color, age, religion, gender, national origin, disability or veteran status.

Bay Coast Behavioral has been accredited by CARF Accreditation is an official recognition that our organization is guided by internationally recognized service standards and best practices

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