Engineer Product I

7 days ago

Urbandale, United States US Tech Solutions Full time

Note: Onsite in Urbandale or Remote available. This position will require travel to the west coast where a lot of these customers are located along with other parts of the country. Looking for someone who is motivated to learn, pays attention to detail, enjoys solving problems and is eager to work with customers. Job Description: In this role you will be working directly with customers who produce high value crops. You will understand how our technology solutions help them be more productive and profitable, while finding areas that we have opportunities to improve. You will spend time on detailed documentation of what’s working, and what’s not for each customer. As we develop new solutions – you will enable these solutions for customers to gain quick feedback. You will work with multiple different teams and individuals within to achieve success: Product managers who are crafting solutions to problems, engineers who are writing code, user experience who are designing new interactions, field testing teams who are trying new hardware, and experts within business on high value crops. Building a cohesive team across is an important part of this role. Travel will be required multiple times per month, for multiple days at a time, to meet with customers onsite – mostly in the western part of the United States. There could be some international travel at some point. You will be the eyes and ears for our teams working on solutions while bringing the customer closer to the teams doing the work. Our customers have a trusted dealer(s) that work with them on a regular basis – and you will be responsible for keeping them aware of what’s happening with each customer. You will be involved with multiple customers and pulling them all together into a single HVC reference customer list. As you build a relationship with them, you will understand which customers are a good fit for certain types of research and validation. You will achieve success by having in person visits, regular phone/video calls, text messages, surveys, etc. What makes you stand out: Looking for someone that is comfortable installing hardware and software on equipment to enable field testing. Familiarity with systems on the web/mobile side of the Operations Center, along with on machine technology including Gen4/G5, MTG’s, Starfire. Important qualities include: Organized, focused on building relationships, driven by solving problems, ability to break complex problems into smaller chunks, regular/transparent communication. High Value Crop Production System Overview: We are working on connecting and integrating a new group of customers who grow crops in beds, on vines, or in trees. We will use our existing technology that we have today (both hardware and software) to add incremental value for these customers. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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