Warranty Parts Return Clerk

2 weeks ago

Beloit, United States BRP Full time
WARRANTY PARTS RETURN CLERK - BELOIT, WI

As a Warranty Parts Return Clerk, you will handle and manage powersport parts returns for the BRP dealer network to support our internal product quality improvement and warranty processes. To be successful in this position, you must be comfortable working with both manual and administrative activities in a warehouse environment.

YOU’LL HAVE THE OPPORTUNITY TO:
  • Process all US Dealer Warranty Returns (parts, accessories, and clothing) on a first in first out rotation.
  • Inspect requested parts following established basic guidelines and acknowledge part reception in the system. This may include occasional limited disassembly or testing of components.
  • Maintain accurate records and logs of all parts received in a Logbook and our Warranty Portal.
  • Fully process or adjust Warranty Claims as required.
  • Manage shipping of material to different locations to redistribute goods to the correct plant including preparing and documenting of parts to be shipped.
  • Manage engine and engine components core returns including documenting the required information to ensure credits are issued.
  • Manage recycling of metals with 3 rd party vendors (scheduling pick up and requests for additional bins as required).
  • Complete a customs shipping manifest using SAP, Logbook.
  • Arrange transport of goods and prepare required customs documentation for shipping material to Canada.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES:

Required:
  • 3+ years of experience in organization with time management skills to ensure efficiency, accuracy and optimize workflow.
  • Efficient typing and data entry. Experience with Salesforce, SAP, Excel, and Google Workspace.
  • Basic knowledge of powersport (ATV, SSV, Snowmobile, Motorcycle and PWC) mechanics and components.
  • Communication: Effective written and verbal communication skills.
  • Initiative: Demonstrated track record of initiating and successfully implementing projects or ideas.
  • Interpersonal skills: Strong interpersonal skills with the ability to work with a variety of individuals and departments.
Preferred:
  • Understanding of warranty processes, including warranty administration, claim adjudication and parts return analysis preferred.
  • 3+ years experience with completing administrative tasks preferred.
  • 3+ years experience with completing administrative tasks preferred.
  • Experience operating a forklift (training available).

Do you have other qualifications? Tell us what is unique about you that is a great addition to the team.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

- Bonus potential: We work hard and BRP recognizes that with a discretionary annual bonus.

- Generous paid time off: we feel that winding down is as important as creating the future of recreational products so we offer a competitive vacation package

- Competitive 401k offering. We want to make sure you enjoy retirement and believe in helping you get there. We provide a generous dollar for dollar match.

What about some feel good extra perks:

- Holiday season shutdown: between Christmas and New Year’s, we close some of our facilities and refill on good times.

- Educational resources: We love to fuel your curiosity and encourage you to learn more so we provide you resources to stay cutting-edge, therefore, we all win together.

- Discount on BRP products: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.

- Growth opportunities: We believe in investing in you and your development. Stay with us and grow with us

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

BRP US Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law.

If you have a disability and would like to request an accommodation in order to apply for a position, you may contact us at careers.us@brp.com.

#LI-JW2

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