Patient Access Representative

2 weeks ago

Palo Alto, United States Option 1 Staffing Services, Inc. Full time

Patient Access Rep

Long Term Contract

Palo Alto, CA - On-site

$24 - $26/hour

Looking to grow your healthcare experience with a nationally ranked hospital? If so, this is an excellent opportunity for you and your career. The ideal candidate should have 1+ years of prior experience in a medical office/healthcare setting in a patient-facing role, be knowledgeable in performing insurance verifications, and have outstanding customer service skills.

Apply now as our client is actively interviewing

Responsibilities:

  • Check-in patients and begin the registration process
  • Assure secure handling and accurate recording of payments collected at the point-of-service delivery
  • Retain a strong understanding of the different health insurance coverage options and the related processes and procedures
  • Maintain professional communication with various medical staff, patients, and guests
  • Update patient records accurately
  • Properly handle and/or route patient escalations as needed
  • Communication consists of telephone, correspondence, email, or in-person contact
  • Additional administrative/ad hoc tasks as needed

Qualifications:

  • Minimum 1 year of patient admitting/registration experience
  • HS Diploma
  • Strong communication and customer service skills
  • Experience working with EPIC is a plus, as they are willing to train
  • Bilingual is a plus

For immediate consideration, please apply

Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.

We Offer:

  • Excellent opportunity to work for an outstanding, large, and growing company
  • Awesome Benefits
  • Excellent salary
  • Medical Insurance
  • 401K

Best of Staffing Award

Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.

Top Performer Award

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients' satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

Member American Staffing Association Since 1991.

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