Customer Support Analyst

3 weeks ago


Tallahassee, United States JobRialto Full time
Summary:

Skilled at installing and providing technical support for audio-visual equipment in a professional environment that includes, Projection systems, LCD TV systems, Wireless presentation devices, Video conferencing equipment, software applications, operating systems and personal computer hardware

Have advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments

Have advanced knowledge of Microsoft products, such as operating systems, Microsoft Office suite including Outlook in a networked environment

Have the ability to do advanced troubleshooting on various manufacturers of computers, peripherals and audio-visual equipment.

ability to plan, organize, manage and track projects

ability to communicate effectively both verbally and in writing

ability to read, understand, and comply with the department's policies

Primary Job Duties/ Tasks

Plan, organize, and implement the maintenance and operation of sound equipment, video projectors, cameras, microphones, sound consoles, speakers, IT equipment, and other technical systems used during events

Maintain and test audiovisual equipment and perform basic troubleshooting

Maintain digital signage solution .

Install, set up, and operate sound equipment, video projectors, and other various forms of audiovisual and IT-related systems as needed

Provide support for live digital meeting technologies such as Microsoft Teams or Zoom

Apply basic principles of operational support of computer hardware and software

Oversee operation and quality of computer training classroom to ensure equipment is in good condition

Evaluate equipment needs and notify supervisor of the need to repair or replace as well as handle the contacting of relevant service providers to complete repairs

Ensure that sufficient spares are stocked to maintain or replace parts and equipment, including consumables

Be on-site to assist in performances and deal with technical emergencies or issues as required. This may include after-hours

Utilize proper safety practices and procedures in line with the use of A/V equipment and related cabling

Perform other related duties pertaining to Audiovisual and Information Technology Support as requested by Supervisor

Provides training on the use of equipment as needed and serves as technical advisor to all areas for the purchase of new audio/video equipment and conference room renovation planning

Assists the Workstation Support Supervisor in the troubleshooting of specialized applications

Assists with standard workstation support issues and PC replacements as needed

Education: High School

  • Tallahassee, United States World Travel Holdings Full time

    Overview Are you resourceful? Do you enjoy analyzing data, troubleshooting and solving problems? Do you want to be a contributor to the product improvement cycle? If yes, keep reading! World Travel Holdings is seeking a Business Support Analyst for its Business-to-Business division. This role will add ress escalated issues for our proprietary software along...


  • Tallahassee, United States CareerBuilder Full time

    Location Florida City, Florida , United States Job Description Position: Senior Business Data Analyst Location: Remote within United States Zscaler is building a data platform to serve as the single source of truth for all data and reporting needs of its cross-functional business teams. The ideal candidate for this role will be someone with a passion for...


  • Tallahassee, United States Computer Consultants International, Inc. (CCI) Full time

    _**Tasks and Activities**:_ Commercial Vehicle Enforcement team and will provide technical support activities. **support activities and shall perform, at a minimum, the tasks and/or activities** **described below**: - Work with the Department’s Contract Manager to serve as the primary point of contact to ensure that start-up activities are completed...


  • Tallahassee, United States MGt Full time

    Technical Product Support Analyst Location : Tallahassee, FL, 32399 (Onsite Job )Duration : 12-month contractH1's ,USC and GCRequired Skills :Bachelor's degree preferred.2+ years of experience as a customer service representative or similar roleAbility to respond to customers via phone, email, or social mediaClear Communication SkillsMonitor email and...


  • Tallahassee, United States MGT Full time

    Technical Product Support Analyst Location : Tallahassee, FL, 32399 (Onsite Job )Duration : 12-month contractH1’s ,USC and GC Required Skills :Bachelor’s degree preferred.2+ years of experience as a customer service representative or similar roleAbility to respond to customers via phone, email, or social mediaClear Communication SkillsMonitor email and...


  • Tallahassee, United States MGT Full time

    Technical Product Support Analyst Location : Tallahassee, FL, 32399 (Onsite Job )Duration : 12-month contractH1’s ,USC and GC Required Skills :Bachelor’s degree preferred.2+ years of experience as a customer service representative or similar roleAbility to respond to customers via phone, email, or social mediaClear Communication SkillsMonitor email and...


  • Tallahassee, United States CiraInfoTech Full time

    Location : Tallahassee, FL, 32399 (Onsite Job )Duration : 12-month contractH1 s ,and Gc Client : Florida Department of Health Required Skills :Bachelor s degree preferred.2+ years of experience as a customer service representative or similar roleAbility to respond to customers via phone, email, or social mediaClear Communication SkillsMonitor email and...

  • Systems Analyst

    3 weeks ago


    Tallahassee, United States gonzer Full time

    Details: L.J. Gonzer Associates is looking for individuals to join our pool of qualified candidates for potential assignment as a Systems Analyst. The Systems Analyst will study the client's existing information systems, and then design an improved system to create efficiency in the organization. The Systems Analyst will also maintain the new system once...

  • Systems Analyst

    20 hours ago


    Tallahassee, United States gonzer Full time

    Details: L.J. Gonzer Associates is looking for individuals to join our pool of qualified candidates for potential assignment as a Systems Analyst. The Systems Analyst will study the client's existing information systems, and then design an improved system to create efficiency in the organization. The Systems Analyst will also maintain the new system once...


  • Tallahassee, United States Procom Full time

    GIS Application Development Analyst Intro: We are seeking a skilled Application Development Analyst with a strong background in Geographic Information Systems (GIS) and web-based application development. This intermediate-level position is ideal for a professional looking to further their expertise in ArcGIS Enterprise solutions and contribute to the...

  • Business Analyst

    3 weeks ago


    Tallahassee, United States ShiftCode Analytics Full time

    BUSINESS ANALYST 6+ MONTHS CONTRACT TALLAHASSEE, FLORIDA ONSITE FROM DAY 1 OPEN TO RELOCATE BUT NEEDS TO JOIN ONSITE FROM DAY 1 VISA- NO CPT/H1B CLIENT- FL DEPT OF HEALTH'S DIVISION OF DISEASE CONTROL AND HEALTH PROTECTION Business Analyst Business Analyst) Intro: We are seeking a dedicated and experienced Business Analyst for the Client. This...

  • Business Analyst

    15 hours ago


    Tallahassee, United States ShiftCode Analytics Full time

    BUSINESS ANALYST 6+ MONTHS CONTRACT TALLAHASSEE, FLORIDA ONSITE FROM DAY 1 OPEN TO RELOCATE BUT NEEDS TO JOIN ONSITE FROM DAY 1 VISA- NO CPT/H1B CLIENT- FL DEPT OF HEALTH'S DIVISION OF DISEASE CONTROL AND HEALTH PROTECTION Business Analyst Business Analyst) Intro: We are seeking a dedicated and experienced Business Analyst for the Client. This...


  • Tallahassee, United States Cordia Resources by Cherry Bekaert Full time

    Cordia Resources by Cherry Bekaert has partnered with an Enterprise-sized organization in the Tallahassee, FL area to help support an ERP transformation! As part of that project, they are searching for various skills to assist with the project for approximately 1 year in length. Candidates should be local to Tallahassee and be comfortable working on a...


  • Tallahassee, United States Cordia Resources by Cherry Bekaert Full time

    Cordia Resources by Cherry Bekaert has partnered with an Enterprise-sized organization in the Tallahassee, FL area to help support an ERP transformation! As part of that project, they are searching for various skills to assist with the project for approximately 1 year in length. Candidates should be local to Tallahassee and be comfortable working on a...

  • Business Analyst

    21 hours ago


    Tallahassee, United States Omni Inclusive Full time

    Job Description: Business Analyst with minimum 8 years of experience in Software Testing, Process Flows, Creating User Guides, Automated Testing, and Facilitating Meetings. Business analyst to provide services of Documentation, Testing, Training, and Scrum Management necessary to support operations of the Florida Department of Health, Office of Budget...

  • Business Analyst

    3 weeks ago


    Tallahassee, United States Omni Inclusive Full time

    Job Description: Business Analyst with minimum 8 years of experience in Software Testing, Process Flows, Creating User Guides, Automated Testing, and Facilitating Meetings. Business analyst to provide services of Documentation, Testing, Training, and Scrum Management necessary to support operations of the Florida Department of Health, Office of Budget...


  • Tallahassee, United States Visionary Integration Professionals Full time

    Visionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy...


  • Tallahassee, United States Visionary Integration Professionals Full time

    Visionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy...

  • Business Analyst

    3 weeks ago


    Tallahassee, United States Perfict Full time

    Job Description:Contract W2 Only5 Days OnsiteWe are looking for 10 Business Analysts to join our IT team at Florida Department of Corrections. This BA roles are Junior – Mid level openings targeting Client with at least 3+ years of IT experience.The Business Analyst will serve as the principal line of communication for the Bureau of Business Solutions. The...

  • Business Analyst

    3 weeks ago


    Tallahassee, United States Perfict Full time

    Job Description:Contract W2 Only5 Days OnsiteWe are looking for 10 Business Analysts to join our IT team at Florida Department of Corrections. This BA roles are Junior – Mid level openings targeting Client with at least 3+ years of IT experience.The Business Analyst will serve as the principal line of communication for the Bureau of Business Solutions. The...