![UBMD Primary Care](https://media.trabajo.org/img/noimg.jpg)
Patient Services Representative
1 month ago
UBMD Primary Care seeking Patient Services Representative (PSR) to work at busy multi-specialty outpatient clinic located at Conventus Medical Building-1001 Main Street, Buffalo, NY 14203. Schedule will be Mon through Fri 10:00-6:00pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other PSR's.
Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills. 1-2 years' experience in medical office required, EMR and Healthenet experience required, general office skills (faxing, copying, etc.) required.
Any offer of employment is contingent upon background check and drug screen. AA/EOE
JOB DESCRIPTION
POSITION TITLE
Patient Services Representative
LOCATION(S)
Outpatient Clinics
REPORTS TO:
Site Coordinator/Manager
FLSA STATUS:
Non-Exempt
POSITION TYPE:
Full Time
SALARY RANGE:
$17.00/hour to $19.00
SUPERVISORY REQUIREMENTS:
N/A
Job Summary:
- The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic.
Essential Functions:
- Schedules and confirms patient appointments.
- Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients.
- Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy.
- Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates.
- Provides information to patients and their families on such matters as services, charges and routine treatment procedures.
- Answers telephone in a timely manner and manages/directs calls appropriately.
- Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed.
- Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director.
- Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary.
- Processes referrals and maintains knowledge of referral process.
- Organizes caseload of patients for the following day.
- Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits.
- Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations.
- Follows Patient Centered Medical Home (PCMH) standards, as applicable per site.
- Reviews and addresses daily tasks as assigned.
- Complies with all OSHA regulations.
- Adheres to HIPAA and confidentiality policies and procedures.
Other Functions:
- Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth.
- Maintains competence through continuing education and/or inservice training.
- Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner.
- Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
- May be required to travel to other UBMDFM location(s) dependent on company need.
- Work hours may fluctuate depending on company/clinic needs.
Qualifications:
Education: High School diploma or GED, Associate’s degree preferred.
Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred.
Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred.
Working/Environment Conditions:
- Position is in a well-lit, fast-paced, clean office environment.
- Office noise level will be mild to moderate most times.
- Moderate/average indoor temperatures.
- Environment may have occupational health exposures/hazards.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
- Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer.
- While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light to moderate lifting (up to 15 pounds) may be required.
- Regular, predictable attendance is required.
- Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information.
Equipment:
- Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator.
UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment.
UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.
We have other current jobs related to this field that you can find below
-
Patient Services Representative
3 months ago
Buffalo, United States Grider Support Services LLC Full timeJob DescriptionJob DescriptionOverview:We are seeking a highly organized and patient-focused individual to join our team as a Patient Services Representative. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical...
-
Patient Service Representative
3 months ago
Buffalo, United States American Dental Partners Full timeJob Details **Patient Service Representative** SHARE THIS AddThis Sharing Buttons **Category:** Customer Service **Affiliate:** Western New York Dental Group **Location:** 2121 Main St., Suite 310, Buffalo, NY **Position Summary:** **Job Description** A front desk team member who answers phones, schedules patients, collects co-payments, greets patients...
-
Patient Service Representative
4 weeks ago
Buffalo, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
3 months ago
Buffalo, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
4 weeks ago
Buffalo, United States Medical Health Associates of Western New York Full timeWe are looking for Patient Service Representatives to join our Team! The Medical Health Associates of WNY (MHA) is the largest pediatric group practice in Western New York, and the Patient Service Representative will provide excellent customer service to patients and families in an office setting. This is an on-site position, not eligible for remote...
-
Patient Services Representative
2 months ago
Buffalo, United States Evergreen Health Full timeJob DescriptionJob DescriptionEvergreen Health The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen Health’s primary and specialty care facilities. They will collaborate and support team members to ensure a patient focused approach to care. As part of the Essential Functions for this role, the...
-
Patient Services Representative
2 weeks ago
Buffalo, United States UBMD Primary Care Full timeJob DescriptionJob DescriptionUBMD Primary Care seeking Patient Services Representative (PSR) to work at busy multi-specialty outpatient clinic located at Conventus Medical Building-1001 Main Street, Buffalo, NY 14203. Schedule will be Mon through Fri with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other...
-
Patient Service Representative
2 months ago
Buffalo, United States Medical Health Associates of Western New York Full timeWe are looking for Patient Service Representatives to join our Team! The Medical Health Associates of WNY (MHA) is the largest pediatric group practice in Western New York, and the Patient Service Representative will provide excellent customer service to patients and families in an office setting. This is an on-site position, not eligible for remote work....
-
Phlebotomist Patient Services Representative
2 weeks ago
Buffalo, United States Global Technical Talent Full timeJob DescriptionPhlebotomist Patient Services RepresentativeContract Duration 4+ monthsPay rate up to $18 - $21/hrJob Description: The Phlebotomist Patient Services Representative (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The Phlebotomist Patient...
-
Patient Service Representative
4 weeks ago
Buffalo, United States Nhcwny Full time** Patient Service Representative** **Job Category****:** Operations **Requisition Number****:** PATIE001295 Showing 1 location **Job Details** **Description** Neighborhood Health Center (NHC) is GROWING and actively seeking a **Patient Service Representative (PSR)**. The PSR will have responsibilities that include, but are not limited to, registering...
-
Patient Service Representative
3 months ago
Buffalo, United States Great Lakes Medical Imaging Full timeJob DescriptionJob DescriptionJob Title: Patient Service Representative Reports to: Registration ManagerStatus: Non-ExemptPay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is...
-
Lead Patient Services Representative
1 month ago
Buffalo, United States Evergreen Health Full timeJob DescriptionJob DescriptionEvergreen Health The Lead Patient Services Representative provides support to the Patient service representatives . They collaborate with and support team members to ensure a patient focused approach to care. As part of the Essential Functions for this role, Lead Patient Services Representative:Directly supervises Patient...
-
Phlebotomist Patient Services Representative
2 weeks ago
Buffalo, United States Global Technical Talent Full timeJob DescriptionPhlebotomist Patient Services Representative (Onsite)Contract Duration 5 MonthsPay range $18 - $21/hrDescription:The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The Phlebotomist Patient...
-
Buffalo, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob DetailsJob LocationExcelsior Orthopaedics Amherst II NY - Amherst, NYPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$16.50 - $29.70 HourlyTravel PercentageNoneJob ShiftDayDescriptionJob SummaryThe Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring...
-
Patient Care Representative
2 months ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative
2 months ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Buffalo, United States TeamHealth Full timeJob DescriptionWNY Immediate Care has an immediate Patient Service Representative opening in Buffalo, NY!JOB DESCRIPTION OVERVIEW:The Patient Service Representative (PSR) performs a variety of duties to accommodate and support patients and visitors to the urgent care facility.The PSR is responsible for warmly greeting and providing direct assistance to...
-
Buffalo, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob DetailsJob Location Excelsior Orthopaedics Amherst II NY - Amherst, NY Position Type Full Time Education Level High School Salary Range $16.50 - $29.70 Hourly Travel Percentage None Job Shift Day DescriptionJob Summary The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible...
-
Buffalo, United States TeamHealth Full timeWNY Immediate Care has an immediate Patient Service Representative opening in Buffalo, NY!JOB DESCRIPTION OVERVIEW: The Patient Service Representative (PSR) performs a variety of duties to accommodate and support patients and visitors to the urgent care facility. The PSR is responsible for warmly greeting and providing direct assistance to patients in...
-
Patient Care Representative
2 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care RepresentativeLocationBuffalo, NYHire TypeTemp-To-HireHourly$18.50-21/hr DOEWork ModelOnsiteContact Phone(716)-256-1254Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate...