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Medical Assistant

2 months ago

Rockwall, United States EVEXIAS Medical Centers Full time

Our Vision: Establish EVEXIAS® Medical Centers as the premier industry leader and innovator of the Medical Wellness movement. Our Mission: To create lifelong patients. Our vision and mission are implemented through staff that identify with and support these efforts. The person in this position is a working member of the team who is typically one of the first contacts our clients have with the company. The successful candidate is able to project a caring attitude in all communication – phone, email, in person, and is able to function in the day-to-day operations with the support of the Clinic Manager. The goal of this position is to support the team in a smooth workflow and to perform medical assistant activities in a manner that assures all clients are treated well and feel cared for when visiting the clinic or communicating via phone, email, or text. Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. • Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries. • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; helping them to position themselves for the examination and/or treatment; and arranging examining room instruments, supplies, and equipment. • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; and confirming purpose of visit or treatment. • Supports patient care delivery by helping health care providers during examinations; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for pellets. • Educates patients by providing medication and diet information and instructions as directed, and answering questions. • Completes records by recording patient examination, treatment, and test results. • Keeps supplies ready by inventorying stock; placing orders; verifying receipt; oversee product and medical supply inventory. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; and calling for repairs. • Maintains a safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations. • Maintains patient confidence and protects operations by keeping patient care information confidential. • Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. • Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments. • Ensure compliance with all Company and vendor policies and procedures. The customer is our number one focus, and all employee actions are to reflect this priority: • Maintain a high energy level at all times. • Build and maintain good customer relationships. • Effectively and professionally communicate with customers and co-workers at all times. • Recommend additional products and services to the clients. • Safeguard and keep all customer information confidential; all customer information is the property of the Company. • Keep accurate and complete records in patient management applications. • Ensure the customer understands and signs the service consent and/or release form. • Book appointments for return services as required. The customer is our number one focus, and all employee actions are to reflect this priority: • Promote a professional, respectful, fun, and gossip-free environment for customers and employees. • Work closely with those who provide cosmetic and skin care services to ensure excellent customer service and goal achievement. • Be on time and ready to work when scheduled. • Act professionally, ethically, and with integrity, using good judgment at all times. • Help maintain clean and safe sales and stock areas, and communicate maintenance issues to the business manager. • Communicate training needs that will result in raised sales to the business manager. Learn and be a demonstration of our Core Values and Operational Guidelines: Our Christ-Centered Core Values: • Care - We provide a welcoming, nurturing environment for our staff and our clients. • Respect - We are unwavering in our commitment to speak with honor and listen without judgment. • Growth - We are dedicated to fostering beneficial change for ourselves and those we serve. • Partnership (the foundation-) We collaborate through listening to learn with ourselves and others, creating space within which to grow and serve. Qualifications: Qualifications • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience • High School Degree. Experience in customer relations is helpful but not required. Sales experience is a plus. Language Ability • Ability to read, analyze, and interpret general business documents. Communicate with the general public verbally and in writing. Math Ability • Ability to work with and apply concepts such as fractions, percentages, ratios, and proportions to data. Reasoning Ability • Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, or scheduled form. Computer Skills • Skilled in Microsoft Office Suite, specifically Outlook, Word, Excel, and PowerPoint. Experience with PatientNow is a plus. Able to learn new computer systems. Other • Detail oriented. • Self-motivated. • Able to work with minimal supervision. • Multi-tasker. • Willing to execute projects to completion, finding alternatives as events/changes occur. • Team member. Works well with other team members as peers and subordinates, fitting into the culture of the company. Compensation: $19 - $21 hourly

• Essential Duties and Responsibilities include the following. Other duties may be assigned.  • Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries. • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; helping them to position themselves for the examination and/or treatment; and arranging examining room instruments, supplies, and equipment. • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; and confirming purpose of visit or treatment. • Supports patient care delivery by helping health care providers during examinations; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for pellets. • Educates patients by providing medication and diet information and instructions as directed, and answering questions. • Completes records by recording patient examination, treatment, and test results. • Keeps supplies ready by inventorying stock; placing orders; verifying receipt; oversee product and medical supply inventory. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; and calling for repairs. • Maintains a safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations. • Maintains patient confidence and protects operations by keeping patient care information confidential. • Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. • Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments. • Ensure compliance with all Company and vendor policies and procedures.The customer is our number one focus, and all employee actions are to reflect this priority: • Maintain a high energy level at all times. • Build and maintain good customer relationships. • Effectively and professionally communicate with customers and co-workers at all times. • Recommend additional products and services to the clients. • Safeguard and keep all customer information confidential; all customer information is the property of the Company. • Keep accurate and complete records in patient management applications. • Ensure the customer understands and signs the service consent and/or release form. • Book appointments for return services as required.The customer is our number one focus, and all employee actions are to reflect this priority: • Promote a professional, respectful, fun, and gossip-free environment for customers and employees. • Work closely with those who provide cosmetic and skin care services to ensure excellent customer service and goal achievement. • Be on time and ready to work when scheduled. • Act professionally, ethically, and with integrity, using good judgment at all times. • Help maintain clean and safe sales and stock areas, and communicate maintenance issues to the business manager. • Communicate training needs that will result in raised sales to the business manager.Learn and be a demonstration of our Core Values and Operational Guidelines:Our Christ-Centered Core Values: • Care - We provide a welcoming, nurturing environment for our staff and our clients. • Respect - We are unwavering in our commitment to speak with honor and listen without judgment. • Growth - We are dedicated to fostering beneficial change for ourselves and those we serve. • Partnership (the foundation-) We collaborate through listening to learn with ourselves and others, creating space within which to grow and serve.