Full Time: IVR Architect with Genesys Experience
2 weeks ago
Position: IVR Architect
Location: Irving TX - onsite
Duration: Fulltime
Job Description:
Responsibilities:
- Lead the design and implementation of Contact Center IVR solutions for our clients.
- Work closely with clients to understand their business requirements and design IVR solutions that meet their needs.
- Collaborate with project managers and development teams to ensure successful delivery of IVR solutions.
- Develop technical specifications and design documents for IVR solutions.
- Provide technical guidance and support to development teams during the implementation phase.
- Conduct code reviews and ensure adherence to coding standards.
- Troubleshoot and resolve technical issues related to IVR solutions.
- Stay up to date with emerging IVR technologies and recommend improvements to existing solutions.
- Provide technical leadership and mentorship to junior team members.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 10+ years of experience in designing and implementing IVR solutions for large-scale contact centers.
- Strong knowledge of IVR technologies, including USAN, Genesys, Avaya, and Cisco.
- Experience with VoiceXML, CCXML, and Java programming languages.
- Experience with speech recognition and natural language processing technologies.
- Strong understanding of contact center operations and call routing strategies.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
-
Full Time: IVR Architect with Genesys Experience
3 weeks ago
Irving, United States Visionary Innovative Technology Solutions LLC Full timePosition: IVR ArchitectLocation: Irving TX - onsiteDuration: FulltimeJob Description:Responsibilities:Lead the design and implementation of Contact Center IVR solutions for our clients.Work closely with clients to understand their business requirements and design IVR solutions that meet their needs.Collaborate with project managers and development teams to...
-
Full Time: IVR Architect with Genesys Experience
3 weeks ago
Irving, United States Visionary Innovative Technology Solutions LLC Full timePosition: IVR ArchitectLocation: Irving TX - onsiteDuration: FulltimeJob Description:Responsibilities:Lead the design and implementation of Contact Center IVR solutions for our clients.Work closely with clients to understand their business requirements and design IVR solutions that meet their needs.Collaborate with project managers and development teams to...
-
Hyundai/Genesis Express Technician
2 weeks ago
Irving, United States Saxet Equity Holdings Live Oak II Full timeJob DescriptionJob DescriptionLocation: Irving, TX (On site) | Type: Full Time | Hourly Rate: $17/hr+As an Express Technician, you’re one of the most important team members at Norm Reeves Hyundai/Genesis in Irving. You’re responsible for showing our guests a super experience and getting them on the road quickly. You’ll provide light vehicle...
-
Mobile Architect
1 month ago
Irving, United States Pinnacle Group, Inc. Full timeMobile Architect:Job Description: A Mobile Architect is responsible for designing and overseeing the technical architecture of mobile applications. They work to ensure that mobile apps are developed with scalability, security, and performance in mind. Responsibilities: Define the high-level architecture and design of mobile applications, considering factors...
-
Mobile Architect
2 months ago
Irving, United States Pinnacle Group, Inc. Full timeMobile Architect:Job Description: A Mobile Architect is responsible for designing and overseeing the technical architecture of mobile applications. They work to ensure that mobile apps are developed with scalability, security, and performance in mind. Responsibilities: Define the high-level architecture and design of mobile applications, considering factors...
-
Enterprise Architect
1 month ago
Irving, United States Pinnacle Group, Inc. Full timeEnterprise Architect:Job Description:The Enterprise Architect is responsible for designing and maintaining the overarching technology and IT infrastructure strategy for client's ecommerce organization, ensuring that all systems, applications, and processes align with business objectives, standards, and best practices to support long-term growth and...
-
Enterprise Architect
3 weeks ago
Irving, United States Pinnacle Group, Inc. Full timeEnterprise Architect:Job Description:The Enterprise Architect is responsible for designing and maintaining the overarching technology and IT infrastructure strategy for client's ecommerce organization, ensuring that all systems, applications, and processes align with business objectives, standards, and best practices to support long-term growth and...
-
Hyundai/Genesis Service Advisor
1 month ago
Irving, United States Saxet Equity Holdings Live Oak II Full timeJob DescriptionJob DescriptionAs a Service Advisor, you’re one of the most important team members at Norm Reeves Hyundai/Genesis of Irving. You’re responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians.Your work will ensure our guests...
-
Norm Reeves Hyundai/Genesis Technician
1 month ago
Irving, United States Saxet Equity Holdings Live Oak II Full timeJob DescriptionJob DescriptionAs an Automotive Technician, you’re one of the most important team members at Norm Reeves Hyundai/Genesis of Irving, because you’re responsible for performing important vehicle service duties bumper-to-bumper. You’ll use your knowledge and skills to keep our guests safe on the road, follow safety procedures and...
-
Norm Reeves Hyundai/Genesis Sales Manager
1 month ago
Irving, United States Saxet Equity Holdings Live Oak II Full timeJob DescriptionJob DescriptionLocation: Irving, TX |Type: Full TimeAs a Sales Manager, you’re one of the most crucial team members at Hyundai/Genesis of Irving, TX. The Sales Manager has the opportunity to lead a sales team and create an exceptional experience for every guest. This role is responsible for selecting, training, coaching, developing and...
-
Senior Data Architect
1 week ago
Irving, Texas, United States Vaco Full timeJob SummaryVaco is seeking a Senior Data Architect to lead the design and implementation of a scalable and real-time data platform. The ideal candidate will have extensive experience working with Microsoft environments and Azure Cloud Solutions.About the ProjectA leading company is looking to revamp their data architecture to meet their growing business...
-
Cloud Infrastructure Architect
5 days ago
Irving, Texas, United States Alcority Full timeJob DescriptionJob Title: Cloud Infrastructure ArchitectCompany: AlcorityLocation: RemoteJob Type: Full-timeJob Category: EngineeringAbout Us: Alcority is a leading technology company that specializes in cloud infrastructure and software development.Job Summary: We are seeking a highly skilled Cloud Infrastructure Architect to join our team. The ideal...
-
Java Microservices Architect
4 weeks ago
Irving, United States NR Consulting Full timeJob Description: We are looking for Cloud Application Architect to join our team. As a Cloud Application Architect, you will be responsible for the Architecture of distributed SaaS multi-tenant, layered event-driven microservices system. Our systems are 24/7, and globally distributed. As a member of our talented engineering team, you will be closely involved...
-
Mobile Architect
1 week ago
Irving, United States Scadea Full timeJob DescriptionJob DescriptionJob Title: Mobile ArchitectLocation: Irving, TX, must be onsite 3 days a weekLength: 3-6 monthsNotes from HM:1. Designing and architecting mobile applications across various platforms, including iOS and Android2. Ability to conduct mobile app performance optimization and testing3. Knowledge of mobile app trends and emerging...
-
eCommerce Architect
4 weeks ago
Irving, United States MCKESSON Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.What you do at McKesson matters. We foster a culture...
-
Software Architect
3 days ago
Irving, United States Addison Group Full timeJob DescriptionJob DescriptionJob Title: Software ArchitectPay Rate: $60-$75/HourConversion Salary Range: $130K-160KWork Model/Location: On-site – Irving, TX 75039Job Description: We are seeking a skilled Software Architect to act as a lead for our new and ongoing software development initiatives. This Architect will be working closely with other...
-
Oracle Solutions Architect
2 weeks ago
Irving, United States IDR Full timeJob DescriptionJob DescriptionTo Apply for this Job Click HereIDR is seeking an Oracle Solutions Architect to join one of our top clients in Dallas, TX. If you are looking for an opportunity to join an organization with the rail industry and work within an ever-growing team-oriented culture, please apply today!Position Overview/Responsibilities for...
-
Software Architect
3 days ago
Irving, Texas, United States Addison Group Full timeJob Description**Job Title:** Software Architect**Pay Rate:** $60-$75/Hour**Conversion Salary Range:** $130K-160K**Work Model/Location:** On-site**Job Summary:** We are seeking a skilled Software Architect to lead our new and ongoing software development initiatives. This Architect will work closely with other developers on the team to determine, plan, and...
-
Identity & Access Management Architect
3 months ago
Irving, United States InfoVision Inc. Full timeHiWe have an immediate Openings with Our Direct Client for a Long-term contract positionJob Title: Identity & Access Management Architect Location: Irving TX – Hybrid – three Days per weekDuration: 12+ monthsJob description• Exp. in Identity & Access Management and AI/ML• Senior Solution Architect in Verizon Global Technology Solutions (GTS)...
-
Identity & Access Management Architect
3 months ago
Irving, United States InfoVision Inc. Full timeHiWe have an immediate Openings with Our Direct Client for a Long-term contract positionJob Title: Identity & Access Management Architect Location: Irving TX – Hybrid – three Days per weekDuration: 12+ monthsJob description• Exp. in Identity & Access Management and AI/ML• Senior Solution Architect in Verizon Global Technology Solutions (GTS)...