Patient Access Representative

3 weeks ago

Barberton, United States Crystal Clinic Full time

**This position will be located at our Green, OH Clinic location** Position Summary The Patient Access Representative supports the clinical operations of The Crystal Clinic Orthopaedic Center (CCOC) by performing the registration or clerical functions to ensure patients have prompt access to CCOC services. Will perform call center scheduling, arrival desk, and / or departure activities throughout multiple locations for the Crystal Clinic. Verifies insurance eligibility for upcoming patient appointments. Essential Job Functions/Accountabilities Registers patients in an accurate, efficient, and professional manner to insure integrity of patient data in Cerner and Centricity systems; Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient Rights and Responsibilities and Notice of Privacy Practices; Follows check-in procedures consistently for all patients ensuring that all forms are collected, completed, signed, and scanned into systems; Verifies insurance eligibility for upcoming patient appointments using, eligibility system; Collects referring physician demographic information for communication and follow-up; Performs visit preparation, appointment reminders, records and tracks no-show patients, and other point of service activities as assigned. Handles a wide variety of patient inquiries (on the phone or in person) regarding appointments and services to ensure that patients can access CCOC services with minimal hassle or delay; Answers the telephone in a pleasant and courteous manner within three rings, identifying self, organization, location / department. Identifies co-payments / out-of-pocket expenses, advises patients regarding the need for payments at / or prior to the time of service; Identifies patients in need of financial counseling to collect payments by following CCOC policies and guidelines; Facilitates the cash collection, as needed, for services rendered and ensures payments received are balanced and batched correctly according to CCOC policy. Schedules appointments (for assigned service line) accurately by following specialty and physician specific guidelines and/or routes the patients to the appropriate area for further follow-up/ scheduling; Processes internet appointment requests and responds to patient according to departmental policy; Ensures same day add-on appointments are communicated to appropriate department personnel and authorization is obtained; Schedules all follow-up appointments or procedures using Electronic Medical Record (EMR) systems and provides proper patient instructions. Collects referring physician demographic information for communication and follow-up; Performs visit preparation, appointment reminders, records and tracks no-show patients, and other point of service activities as assigned; Communicates with physicians office when prior authorization / pre-certification are required and not yet on file in systems. Escalates to Patient Access leadership and provides detailed timeline of events as needed. Communicates to nursing, physicians, technicians, secretaries, and supervisors regarding issues relating to patient wait times, late arrivals, or other delays. Recruits, registers, and trains patients on how to use Patient Portal systems. Provides back-up coverage and assists in daily office routine when needed in other areas. Maintains confidentiality of sensitive information including, but not limited to, patient records, charts, hospital documents and employee information without exception, according to HIPAA guidelines. Maintains up-to-date knowledge of computer systems, insurance / government regulations and Patient Access policies/ procedures used within CCOC. All other duties not specifically assigned. Position Requirements Education: College degree or progress towards degree preferred. Experience: One (1) to Three (3) years of demonstrated experience in healthcare field or healthcare profession preferred; or minimum 2 years Customer Service required. Use of EMR systems preferred. Must be efficient in one area, scheduling or registration. Technical Skills: N/A Certifications/Licenses/Registrations: N/A

  • Patient Registration, BARBERTON HOSPITAL

    2 weeks ago

    Barberton, United States Summa Health Full time

    Patient Access Liaison-Central Registration BARBERTON HOSPITAL Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families...

  • Patient Registration, BARBERTON HOSPITAL

    2 days ago

    Barberton, United States Summa Health Full time

    Patient Access Liaison-Central Registration BARBERTON HOSPITAL Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families...

  • Patient Registration ER/L&D BARBERTON

    2 weeks ago

    Barberton, United States Summa Health System Full time

    Patient Access Liaison II, ER/L&D BARBERTON HOSPITAL Part-Time, 24hrs/week - Benefit Eligible 2nd shift e/o weekend rotation Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering...

  • Patient Registration ER/L&D BARBERTON

    2 days ago

    Barberton, United States Summa Health System Full time

    Patient Access Liaison II, ER/L&D BARBERTON HOSPITAL Part-Time, 24hrs/week - Benefit Eligible 2nd shift e/o weekend rotation Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering...

  • Emergency Medicine

    2 months ago

    Barberton, United States US Acute Care Solutions Full time

    Emergency Medicine - Physician career / / / Emergency Medicine - Physician Emergency Department ED Volume: 31,000 Efficient newly-renovated department with 43-beds including 10 fast-track beds and a 10-bed Clinical Decision Unit All new imaging equipment including; Lab and x-ray, which are located adjacent to the ED and have quick...

  • Emergency Medicine

    2 days ago

    Barberton, United States US Acute Care Solutions Full time

    Emergency Medicine - Physician career / / / Emergency Medicine - Physician Emergency Department ED Volume: 31,000 Efficient newly-renovated department with 43-beds including 10 fast-track beds and a 10-bed Clinical Decision Unit All new imaging equipment including; Lab and x-ray, which are located adjacent to the ED and have quick...

  • Front Desk Receptionist

    1 week ago

    Barberton, United States 194660 Axess Family Services Full time

    Job DescriptionJob DescriptionDescription:PATIENT NAVIGATORSUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts,...

  • Travel Nurse RN

    2 weeks ago

    Barberton, United States TravelNurseSource Full time

    TravelNurseSource is working with GQR Healthcare to find a qualified OR RN in Barberton, Ohio, 44203!Pay Information $1,989 per weekAbout The Position GQR Healthcare is representing a well-known health system that is seekingMedical/Surgical/Telemetry providers. If you think this is something you might be interested in, please apply now and a GQR consultant...

  • Front Desk Receptionist

    2 weeks ago

    Barberton, United States Family & Community Services, Inc. Full time

    Front Desk Receptionist Job Details Job Type Full-time Barberton, OH Description PATIENT NAVIGATOR SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception...

  • Hospitalist - Nocturnist Physician - Summa Health Barberton -

    1 month ago

    Barberton, Ohio, United States US Acute Care Solutions Full time

    As a hospitalist within USACS, you'll be part of a team unique in today's industry. USACS provides physicians with ownership, unparalleled benefits and the opportunity to practice within a evidence-based model emphasizing quality, long-term wealth building and a culture of shared ownership. USACS physicians enjoy the security and resources of a large,...

  • Service Ambassador I

    2 weeks ago

    Barberton, United States Summa Health Full time

    Service Ambassador I Protective Services Full-time, 32.5 hours weekly Mon-Fri 1pm-8pm Barberton Campus Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our...

  • Service Ambassador I

    2 days ago

    Barberton, United States Summa Health Full time

    Service Ambassador I Protective Services Full-time, 32.5 hours weekly Mon-Fri 1pm-8pm Barberton Campus Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our...

  • Outpatient Pediatrician

    2 weeks ago

    Barberton, United States Akron Children's Hospital Full time

    Primary Care Pediatrician - Akron Childrens Pediatrics (ACP) Barberton Barberton, OhioAkron Childrens Hospital is dedicated to building a diverse workforce - one that reflects our patient population and represents the communities we serve. Whether youre a resident, a physician early in your career, or a seasoned physician with years of experience, Akron...

  • Outpatient Pediatrician

    8 hours ago

    Barberton, United States Akron Children's Hospital Full time

    Primary Care Pediatrician - Akron Childrens Pediatrics (ACP) Barberton Barberton, OhioAkron Childrens Hospital is dedicated to building a diverse workforce - one that reflects our patient population and represents the communities we serve. Whether youre a resident, a physician early in your career, or a seasoned physician with years of experience, Akron...

  • Travel Nurse RN

    2 weeks ago

    Barberton, United States Jackson Nurse Professionals Full time

    Jackson Nurse Professionals is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Barberton, Ohio.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 06/16/2024Duration: 13 weeksShift: daysEmployment Type: TravelSetting: HospitalEnjoy a new, rewarding position if you're a Registered Nurse with...

  • Travel Nurse RN

    2 weeks ago

    Barberton, United States Jackson Nurse Professionals Full time

    Jackson Nurse Professionals is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Barberton, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/16/2024Duration: 13 weeksShift: nightsEmployment Type: TravelSetting: HospitalJackson is offering a new opportunity to Registered...

  • Travel Nurse RN

    2 weeks ago

    Barberton, United States Jackson Nurse Professionals Full time

    Job DescriptionJackson Nurse Professionals is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Barberton, Ohio.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 06/16/2024Duration: 13 weeksShift: daysEmployment Type: TravelSetting: HospitalEnjoy a new, rewarding position if you're a...

  • Travel Nurse RN

    2 weeks ago

    Barberton, United States Jackson Nurse Professionals Full time

    Job DescriptionJackson Nurse Professionals is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Barberton, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/16/2024Duration: 13 weeksShift: nightsEmployment Type: TravelSetting: HospitalJackson is offering a new opportunity to...

  • Travel Nurse RN

    1 week ago

    Barberton, United States Jackson Nurse Professionals Full time

    Job DescriptionJackson Nurse Professionals is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Barberton, Ohio.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 06/16/2024Duration: 13 weeksShift: nightsEmployment Type: TravelSetting: HospitalEnjoy a new, rewarding position if you're a...

  • Travel Nurse RN

    6 days ago

    Barberton, United States Jackson Nurse Professionals Full time

    Job DescriptionJackson Nurse Professionals is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Barberton, Ohio.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 06/23/2024Duration: 13 weeksShift: nightsEmployment Type: TravelSetting: HospitalEnjoy a new, rewarding position if you're a...