Player Services Representative

2 weeks ago


Bay St Louis, United States Silver Slipper Casino Full time

Under the direction of the Player Services Supervisor, the incumbent is responsible for Guest Service operations to ensure a positive guest experience.

Essential Job Functions:

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and SSC and departmental policies and procedures;

• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees;

• Register arriving guests by completing appropriate paperwork and obtaining proper payment information;

• Solicit and identify new gaming customers on the casino floor. Generate new business by signing up qualified guests for the Players’ Club;

• Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information; • Create and issue Players Services cards and promote the program and related promotions;

• Maintain integrity of database by following precise standards of data entry;

• Ensure the protection of customer’s rewards and credit lines;

• Settle account balances of departing guests by accepting payment and handling cash drawer.

• Investigates and resolves general billing discrepancies;

• Respond to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel;

• Print and process routine reports and may assist in the training of new departmental employees;

• Promote positive public/employee relations at all times;

• Maintain a clean, safe, hazard-free work environment within area of responsibility;

• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations;

• Ensure prompt and discrete notification to management of any observation of illegal acts and/or internal ethics violations;

• Perform other duties as assigned.



  • Bay St. Louis, United States Silver Slipper Casino Full time

    Under the direction of the Player Services Supervisor, the incumbent is responsible for Guest Service operations to ensure a positive guest experience.Essential Job Functions:• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and SSC and departmental policies and procedures;• Consistently...


  • Bay St Louis, United States Silver Slipper Casino Full time

    Under the direction of the Player Services Supervisor, the incumbent is responsible for Guest Service operations to ensure a positive guest experience. Essential Job Functions: •Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and SSC and departmental policies and procedures; •Consistently...


  • Bay St Louis, United States Hollywood Casino Gulf Coast Full time

    WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get...


  • Bay St Louis, United States PENN Entertainment, Inc. Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...


  • Bay St Louis, United States PENN Entertainment, Inc. Full time

     We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares...


  • Bay St Louis, United States Global Financial Aid Services Full time

    POSITION DESCRIPTIONDepartment: Client Services Position: Client Service Representative Reports To: Supervisor of Client Services Work Hours: 7a-4 p OT as required 8a-5p - OT as required 9a-6p OT as required Work Days: Monday Friday Salary Grade: Currently Unclassified Revised Date: 1/21/21 Job Functions:Provide quality Customer Service to...


  • St Louis, United States Smart Solutions Inc Full time

    Description As a Customer Service Representative, you will be the first point of contact for the customers. You will play a vital role in ensuring that the customers receive outstanding service and support. This full-time position offers a great opportunity to develop your skills and grow within the company. Key Responsibilities: Greet customers in a...


  • St Louis, United States Delta Dental of Missouri Full time

    The primary responsibility of the Customer Service Representative is to deliver exceptional customer service to dental offices, subscribers, members, brokers, and group contacts over the phone. This role promptly addresses and resolves concerns while Customer Service Representative, Customer Service, Representative, Team Leader, Retail, Healthcare,...


  • St Louis, United States Ultimate Staffing Full time

    Customer Service Reps assist customers with drug benefit related questions and all front-line inbound and outbound calls. Ensure all customers receive an excellent level of customer service. Follows established procedures, processes and standards for Customer Service, Customer Service Representative, Representative, Healthcare, Staffing, Retail


  • St Louis, United States BJC HealthCare Full time

    The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Patient, Patient Services, Service, Switchboard Operator, Board Operator, Retail, Healthcare


  • St Louis, United States Ultimate Staffing Full time

    - Member Services Reps assist customers with drug benefit related questions and all front-line inbound and outbound calls. - Ensure all customers receive an excellent level of customer service. - Follows established procedures, processes and standard Member Services, Member Service, Representative, Customer Service, Healthcare, Staffing, Retail

  • Customer Service

    5 days ago


    St Louis, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Creve Coeur location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...

  • Customer Service

    4 days ago


    St Louis, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our newest location in Richmond Heights! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...


  • St Louis, United States The Bar Plan Full time

    The Bar Plan Mutual Insurance Company writes Lawyers Malpractice Insurance in 5 states and our Court Bond program is national. We are seeking a Customer Service Representative ("CSR") to join our team in our St. Louis headquarters. This CSR will report to the Director of Sales and Marketing and will support our captive sales force. This is a hybrid position...


  • St. Louis, United States Kennelwood, Inc. Full time

    Guest Service Call Center Representative to be a part of a growing industry leader pet care business. This role will support Kennelwood Pet Resorts through customer service and sales functions as the first point of contact for reservations, customer Guest Service, Call Center, Representative, Customer Service, Guest, Retail


  • St Louis, United States BJC HealthCare Full time

    The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Medicine, Family, Patient, Patient Services, Service, Healthcare


  • St Louis, United States DH Pace Full time

    Overhead Door Company of St Louis™, a DH Pace Company, Inc. is seeking to hire aCustomer Service Representativein St. Louis, MO! We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions! Position...


  • St Louis, United States Lighthouse for the Blind Full time

    Job DetailsJob Location Trenton - ST LOUIS, MO Position Type Full Time Travel Percentage None Job Shift Day Job Category Customer Service Description If youre seeking a new opportunity to work with an organization focused on future growth, strategy and innovation, look no further! LHB Industries is currently seeking a Customer Service Representative...


  • St Louis, United States Lighthouse for the Blind Full time

    Job DetailsJob Location Trenton - ST LOUIS, MO Position Type Full Time Travel Percentage None Job Shift Day Job Category Customer Service Description If you're seeking a new opportunity to work with an organization focused on future growth, strategy and innovation, look no further! LHB Industries is currently seeking a Customer Service Representative with 1...


  • St. Louis, United States VEN SOFT LLC Full time

    Client : WellsfargoCustomer Service representative (CSR)Series 7 certification mandatory 3days/week OnsiteCharlotte NC, St Louis MO, Salt Lake UT2+ years experience neededPlease share your resume to