Driver License Examiner Field Representative

22 hours ago

Xenia, United States Ohio Department of Commerce Full time
What You'll Do as a Driver License Examiner Field Representative:

Ohio Department of Public Safety - Bureau of Motor Vehicles/Driver Exam Services/District 8 Xenia

Report in location: 601 Ledbetter Road, Suite C, Xenia, OH 45385

Within assigned Bureau of Motor Vehicle (BMV) District, monitors & evaluates third party Class D Driver License testing locations by conducting onsite visits (e.g., verifies testing sites' policies & procedures are consistent with Ohio Revised Code (ORC) &/or Ohio Administrative Code (OAC); verifies credentials & insurance coverage; conducts ride-along with third party vendor to ensure Class D testing is being administered in compliance with applicable state procedures & statutes; monitor third party sites to assure contract compliance; etc.); Prepares detailed report summarizing findings & recommends corrective action as needed; Keeps abreast of any changes in motor vehicle laws & division policies & procedures; Assists in training new third party examiners by conducting technical & instructional training (e.g., offers suggestions; responds to inquiries; resolves/mediated issues; advised changes in legislation & policies; etc.) & actual Class D skills testing; Conducts site evaluations & assists in setting up potential Class D license testing locations.

Conducts & scores Class D skills & maneuverability examination (e.g., conducts vehicle inspections; determines the appropriate examination to be administered; administers vehicle inspection to determine whether applicant knows vehicle is safe to drive; administers maneuverability skills test; scores examination to determine whether applicant has passed &/or failed, etc.) as outlined in the driver license examiner manual; Tests &/or screens applicants for disabilities &/or medical problems & determines whether or not restrictions should be placed on applicants license; Reports daily visits; Addresses all public complaints relative to assigned testing offices.

Performs all necessary desk duties (e.g., provides information concerning licensing & examination procedures to applicants; evaluates applicant information &/or documentation for all types of driver licenses; operates computer to schedule appointments; etc.); Administers & scores various examinations (e.g., written, oral, interpreter, video, vision, &/or other special BMV examination, etc.) for all types of licenses & issues medical paperwork to applicants who fail vision exam; Performs all routine operations of one or multi-person examining stations as assigned (e.g., prepares, checks & submits all station reports; periodically reviews manuals to ensure they are current; opens & closes office; ensures examination papers are secure; periodically checks testing forms for uniformity of grading; checks station files for accuracy & disposes of outdated reports &/or materials; etc.).

Determines when examinations should be cancelled due to weather conditions; Sets up, tears down & maintains maneuverability examination sites; Performs other duties as assigned (e.g., maintains office & facility site; maintains cleanliness of state-owned vehicles & reports needed maintenance; answers phones; orders needed supplies &/or equipment; etc.).

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website Our benefits package includes:
  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Formal education in arithmetic that includes calculating fractions, decimals & percentages & in reading, writing & speaking English; 1 course or 3 mos. exp. in human/public relations; 6 mos. trg. or 6 mos. exp. in operation of a personal computer; 1 course or 3 mos. exp. in typing or word processing; 12 mos. trg. or 12 mos. exp. in laws & signs applicable for operation of all types of motorized vehicles & Bureau of Motor Vehicles' rules, policies & procedures governing testing for & issuance of licenses; valid Ohio Class 'D' Driver License.

-Or 24 mos. exp. as Driver License Examiner 1, 24331; valid Ohio Class 'D' Driver License.

Job Skills: Customer Service

Technical Skills: Customer Service

Professional Skills: Customer Focus

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