Professional - Field Support Specialist
4 days ago
Job Title: Field Support Specialist
Location: CHEYENNE WY
Duration: 9 Months
Pay rate: $19/hr.
Job Description:
- The Field Technician will perform customer installation, maintenance, and service calls, focusing on electromechanical equipment like self-checkout systems. Responsibilities include:
- Installation, repair, preventive maintenance, and system overhauls.
- Following scripted timelines and documentation.
- Working alongside a Lead Technician initially.
- Location: Candidate must live within ~30 minutes of assigned areas (NSAs, e.g., Columbus, OH; Kansas City).
- Age & Authorization: Must be 18 and authorized to work in the US.
- License & Vehicle: Valid driver's license and reliable vehicle (mileage reimbursed).
- Technical Skills: PC skills, basic electronics, familiarity with hardware/OS, and the ability to follow written and verbal instructions.
- Physical Requirements: Lifting up to 75 lbs (150 lbs with assistance), bending, squatting, standing, and reaching.
- Flexibility: Willing to work rotating shifts, weekends, and holidays.
Training:
- 2 weeks of paid training followed by on-the-job training (OJT).
- Assigned mentor and access to knowledge tools.
- Work Hours:
- 8-10 hours/day, 5-6 days/week.
- Initial shifts will primarily be overnight (7 PM start).
- Long-term shifts include day (8 AM9 PM) and night (9 PM5 AM).
- Travel:
- Travel within assigned NSA is common; occasional overnight stays reimbursed.
- Mileage reimbursed per federal standards.
- Hourly Pay: $19/hr, with overtime paid for hours worked beyond 40 in a week.
- Strong reliability (on-time attendance, completing full shifts).
- Ability to work under timelines, complete installations, and avoid escalations.
- Proficiency in reading and following detailed documentation and scripts.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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