Associate Technical Trainer
3 days ago
Discover a more connected career as a Associate Technical Trainer (supporting Orlando, Palm Bay areas) This is an exciting opportunity to join the Training Team at UtiliQuest, LLC as an Associate Technical Trainer supporting our Florida Region. UtiliQuest, LLC a leading provider of quality underground utility damage prevention for over three decades. With headquarters located in Alpharetta, Georgia just north of Atlanta, we have offices located in states including California, Indiana, Ohio and the Eastern US from Florida to New York with over 2,700 employees. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry The Associate Technical Trainer reports directly to the Manager, Technical Training. In this role, the ideal candidate will be highly organized with the ability to prioritize multiple tasks, while delivering quality instruction to new Field Technicians along with experienced Field Technicians. The Associate Technical Trainer will provide direct learning support and training delivery to our field technicians & Utility Line Locators primarily via an online platform along with field training. He/She will create learning experiences that support our business objectives and industry standards, using a variety of learning methodologies in partnership with UtiliQuest teams including Operations, HR, Safety, Fleet, Quality, Risk Management, and external Clients . Connecting you to Great Benefits Weekly Paychecks Company “take home” Vehicle and fuel card Work boot voucher (Red Wing) Paid Time Off, Parental Leave, and Holidays Insurance (including medical, prescription drug, dental, vision, disability, life insurance) 401(k) w/ Company Match Stock Purchase Plan Education Reimbursement Legal Insurance Discounts on gym memberships, pet insurance, and much more What you’ll do as an Associate Technical Trainer Conduct engaging and informative training sessions for new and existing field technicians on utility locating techniques, equipment operation, and safety protocols through in-person and virtual platforms. Follow department standards and outlines for virtual and field training sessions while implementing adult learning techniques. Organize and facilitate hands-on training sessions to reinforce theoretical knowledge and enhance practical skills. Provide constructive feedback and guidance to technicians during practical exercises. Collaborate with subject matter experts to develop and update training materials, ensuring they align with industry standards and company policies. Provide support and assistance to training participants, addressing questions and concerns during and after training sessions. Collaborate with the Training Manager to ensure participant needs are met, enhancing the overall training experience. Provide one-on-one coaching and support to employees requiring additional assistance with guidance by the Manager Technical Training. Demonstrate competent technical expertise in utility locating techniques, equipment, and industry standards. Act as a resource for field technicians, providing guidance on complex issues and troubleshooting technical challenges. Stay current with emerging technologies in the utility and construction industry. Assist in the maintenance and enhancement of training programs for field technicians by communicating any issues or inconsistencies to the Technical Training Manager. Participate in skill development tools with Training Manager guidance. Demonstrate adherence to all safety directives and policies as a role model. Assist in implementing and ensuring compliance with training and safety programs. Provide recommendations for enhancements based on audits and firsthand observations to continuously improve program effectiveness. Report any issues or obstacles hindering learner success to the Technical Training Manager and relevant members of the Operations team. Gather feedback from trainees to continuously improve training programs. Collect feedback from technicians and participants, using it to continuously improve training content, delivery methods, and overall participant satisfaction. Collaborate with the Technical Training Manager to improve personal performance of virtual and field training. What you’ll need High School Diploma or GED required. Three (3) or more years of experience locating underground utilities and/or combination of related experience required Strong communication, interpersonal, and group and leadership skills Demonstrates high safety standards Good knowledge of industry standards/field practices Able to use all current locating equipment Ability to project professionalism during instruction Capable of managing online classroom environments to optimize learning for all participants Ability to learn new systems and software related to the role Ability to assist with light technical issues and troubleshoot as needed Strong understanding of Google and Office Suites and general computer knowledge Ability to travel to provide field instruction 15-30% of the time *The pay scale for this position is $22 - $32/hr (Salary is commensurate with experience) Why work with us Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. UtiliQuest, LLC (“UtiliQuest”) is a quality provider of damage prevention and infrastructure-related services specializing in underground facility locating serving the gas, electric, and telecommunications industries. Headquartered in Alpharetta, Georgia, we have provided locating services since 1985 and proudly serve clients in eighteen states including the District of Columbia. Our experience, innovation, and commitment to providing value-added services have resulted in safer excavations, reduced damages, and improved data accuracy. Our commitment to innovating new technologies specifically designed for the damage prevention industry has given our clients a clear and documented advantage to the common goal of reducing damages. This commitment combined with the people behind it is the foundation of our culture. To learn more about our company and benefits, please visit our website UtiliQuest Careers Building stronger solutions together Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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