Director of Customized and Industry Training
2 weeks ago
Candidate(s) recommended for hire are subject to a criminal background check.
Position Information
Position Title
Director of Customized and Industry Training
Announcement Summary
Fayetteville Technical Community College is seeking a highly motivated individual with deep industry involvement as The Director of Customized and Industry Training. The role focuses on addressing workforce development needs by providing high-quality, short-term training programs tailored to local industries.
Key responsibilities include managing the NCWorks Customized Training program, overseeing strategic planning, resource allocation, and the integration of cutting-edge technologies into industry-specific training. The Director plays a pivotal role in building and maintaining partnerships with local and state economic development agencies, making the College a central figure in workforce recruitment and sustainability.
A strong understanding of emerging technologies and their application in workforce training, administrative support, and strategic planning is essential. The position also involves developing training solutions across diverse areas, such as industrial maintenance, safety, IT, leadership, and employee development, ensuring the College continues to meet evolving industry demands.
We offer a valuable benefits package that includes the following:
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Full-time employee benefits.
Duties
Essential Duties-Duties may include, but are not limited to, the following:
- Works closely with the Fayetteville-Cumberland County Economic Development Corporation to support economic development initiatives, campus tours, workforce development briefings, site-selection visits, and industry recruiting and retention.
- Coordinates with the AVPs, Deans, and Directors.
- Works with local business and industry to incorporate emerging technologies into traditional workforce training opportunities.
- Works closely with local business, military, governmental organizations, and the Greater Fayetteville Chamber of Commerce to promote growth of established businesses.
- Provides customized training programs and courses for new and existing industries and organizations.
- Leads, guides, and oversees the budgeting process and provides leadership in cost and productivity analysis for economic development and workforce initiatives.
- Assists in the coordination and development of workforce training and integration of emerging technologies into existing training across the College to achieve maximum institution-wide efficiencies and synergies; coordinates the identification and prioritization of required economic development resources among the College's various operating components.
- Plans and promotes strategies to attract new businesses, encourage expansion and retention of existing businesses through customized training, and other workforce solutions and tactics to promote a stronger economic base in the county.
- Provides innovative training to local business and industry leaders to assist in their planning and implementation of solid economic development programs.
- Leads and participates in strategic planning for economic development.
- Works closely with associate vice presidents, deans, division chairs, department chairs, program coordinators, staff, and faculty to facilitate support for economic development initiatives.
- Participates in and provides support for the marketing of workforce development and economic development outreach to the community; works closely with the Executive Director for Marketing and Public Relations to provide world-class marketing materials.
- Manages the budget for economic development activities to ensure effective management of resources within established FTCC and NCCCS guidelines.
- Provides oversight for professional development education and training for staff and faculty in integration of emerging technologies in workforce training.
- Maintains knowledge and understanding of current and developing economic development trends; to include emerging technologies that enhance training.
- Monitor, oversee, and coordinate the development of educational programs within assigned instructional units and ensure that such courses comply with College policies, procedures, goals, and objectives.
- Supervise, train, motivate, and evaluate assigned instructors and staff; interview, evaluate, and recommend selection of new staff and faculty members; establish and monitor employee performance objectives and prepare and present employee performance reviews of personnel; provide or coordinate staff development training.
- Supervise, authenticate, and approve instructor, staff, and course administrative forms such as: student registration forms, class rosters, student class evaluations, grades, timesheets, report of absence, and other forms as required. Process all administrative forms in a timely manner consistent with FTCC Corporate and Continuing Education and Business Office requirements.
- Represents FTCC at public functions and other required occasions to ensure support and engagement with economic development and workforce development opportunities.
- Performs other job-related duties as assigned.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Training:
A Bachelor's degree from an accredited college or university with major course work in finance, accounting, education, business administration, public administration, industrial engineering or a related field; or comparable work experience is required.
A Master's degree from an accredited college or university in Business Administration, Education, Industrial Engineering, or a closely related field related to industrial training is preferred.
Experience:
Five years of management responsibility and experience in industrial training or business management in a large and/or small business environment.
Four years of increasingly responsible experience in program development and administration of continuing education programs in a college or university setting that supports economic growth and development.
Preferred Requirements
Full or Part Time
Full Time
College Pay Scale
Minimum starting salary $62,638
Number of Months
12
Employee Benefits
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Posting Number
S60-24
Posting Detail Information
EEO Statement
The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
Close Date
10/07/2024
Open Until Filled
No
Special Instructions to Applicants
Screening of applications will begin immediately, with an anticipated hire date of April 30, 2025.
NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.
Three (3) Professional References Are Required.
-
Fayetteville, North Carolina, United States Fayetteville Technical Community College Full timeJob SummaryFayetteville Technical Community College is seeking a highly motivated individual to fill the role of Director of Customized and Industry Training. This position plays a pivotal role in addressing workforce development needs by providing high-quality, short-term training programs tailored to local industries.Key ResponsibilitiesManage the NCWorks...
-
Director in Training
2 weeks ago
Fayetteville, Arkansas, United States Learning Care Group Full timeDirector in TrainingAt Learning Care Group, we're committed to providing a nurturing environment for children and families. As a Director in Training, you'll play a vital role in shaping the future of our centers.Key Responsibilities:Lead and manage school staff to ensure a positive and productive work environment.Implement company-provided curriculum and...
-
Director in Training
1 month ago
Fayetteville, United States Learning Care Group Full timeJob DescriptionThis is more than just a daycare job. It’s a journey, where you learn, grow, thrive—and play—every day. Leading a child care center is something special. We’re hiring and we want difference makers who will inspire children to become lifelong learners.In the Director in Training (DIT) role, we look for committed individuals who want to...
-
Director in Training
1 month ago
Fayetteville, United States Learning Care Group Full timeJob DescriptionThis is more than just a daycare job. It’s a journey, where you learn, grow, thrive—and play—every day. Leading a child care center is something special. We’re hiring and we want difference makers who will inspire children to become lifelong learners.In the Director in Training (DIT) role, we look for committed individuals who want to...
-
Director in Training
2 weeks ago
Fayetteville, North Carolina, United States Learning Care Group Full timeLead a Child Care Center with PurposeAt Learning Care Group, we're committed to creating a positive impact on every child, their families, and the communities we serve. As a Director in Training, you'll play a vital role in shaping the future of our children and our organization.Key Responsibilities:Lead and manage school staff to promote the social,...
-
Customer Service Representative
3 weeks ago
Fayetteville, Arkansas, United States Staff My Agency Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.ResponsibilitiesCustomer Relationship Building: Establish and...
-
Customer Service Representative
4 months ago
Fayetteville, United States HomeTeam Pest Defense Full time** Customer Service Representative -Training Provided** **Job Category****:** Customer Service **Requisition Number****:** CUSTO024073 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our...
-
Director of Rehabilitation Services
2 hours ago
Fayetteville, North Carolina, United States Autumn Care of Fayetteville Full timeDirector of Rehabilitation Job DescriptionAt Autumn Care of Fayetteville, we are seeking a dedicated and experienced Director of Rehabilitation to join our team. As a key member of our rehabilitation department, you will be responsible for organizing, developing, managing, and directing the overall operations of the Rehabilitation Service Department.Key...
-
Aquatics Director
2 weeks ago
Fayetteville, New York, United States YMCA of Central New York Full timeAquatics Director Job SummaryWe are seeking a highly motivated and experienced Aquatics Director to join our team at the YMCA of Central New York. The successful candidate will be responsible for the overall management and operation of our aquatic programs and facilities, including the development and implementation of new programs and services.Key...
-
Customer Experience Strategist
4 days ago
Fayetteville, North Carolina, United States Arkansas Department of Workforce Services Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Architect to join our team at the Arkansas Department of Workforce Services. As a key member of our organization, you will be responsible for championing the complete end-to-end customer experience for all of our existing and potential customers.Key ResponsibilitiesLead and execute CX...
-
Customer Service Representative
4 weeks ago
Fayetteville, Arkansas, United States FARMERS AND MERCHANTS BANK and The Bank of Fayetteville Full time{"h1": "Retail Banker/Teller I Role at Farmers and Merchants Bank and The Bank of Fayetteville", "p": "At Farmers and Merchants Bank and The Bank of Fayetteville, we are committed to providing exceptional customer service and creating a positive banking experience for our customers. As a Retail Banker/Teller I, you will play a vital role in achieving this...
-
Customer Service Representative
2 weeks ago
Fayetteville, North Carolina, United States RTA of Iowa Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Representative at RTA of Iowa in Norfolk, VA.Key Responsibilities:Provide exceptional customer service to all clients and customersAssist customers with inquiries, concerns, and product informationProcess sales transactions accurately and...
-
Facilities Director
4 days ago
Fayetteville, United States The Bungalows At Fayetteville Full timeJob DescriptionJob DescriptionDescription:The Bungalows at Fayetteville is seeking a Facilities Director to join their team!The Facilities Director reports to the Executive DirectorResponsibilitiesMaintenancePlans, organizes, develops and leads the overall facilities management operations which may include maintenance, housekeeping, laundry and security in...
-
Facilities Director
4 days ago
Fayetteville, United States The Bungalows At Fayetteville Full timeDescription:The Bungalows at Fayetteville is seeking a Facilities Director to join their team!The Facilities Director reports to the Executive DirectorResponsibilitiesMaintenancePlans, organizes, develops and leads the overall facilities management operations which may include maintenance, housekeeping, laundry and security in accordance with federal, state,...
-
Customer Service Representative
1 month ago
Fayetteville, North Carolina, United States RTA of Iowa Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at RTA of Iowa. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals.Key Responsibilities:Provide excellent customer service to all...
-
Wellness Regional Director
2 weeks ago
Fayetteville, North Carolina, United States Wounded Warrior Project Full timeJob Title: Regional Director of Wellness and Physical HealthWe are seeking a highly motivated and experienced Regional Director of Wellness and Physical Health to join our team at Wounded Warrior Project (WWP). As a key member of our Physical Health and Wellness (PH&W) department, you will play a critical role in overseeing the delivery of our programs and...
-
Maintenance Director
4 weeks ago
Fayetteville, Arkansas, United States Graduate Hotels Full time{"title": "Director of Maintenance", "description": "Job SummaryGraduate Hotels is seeking a highly skilled Director of Maintenance to oversee the maintenance and upkeep of our hotel facilities. As a key member of our operations team, you will be responsible for ensuring that our hotel meets the highest standards of cleanliness, safety, and quality.Key...
-
Facilities Management Director
3 days ago
Fayetteville, Arkansas, United States The Bungalows At Fayetteville Full timeFacilities Director Job DescriptionThe Bungalows at Fayetteville is seeking a skilled Facilities Director to oversee the maintenance and operations of our facilities.ResponsibilitiesDevelop and implement a comprehensive facilities management plan to ensure the upkeep and maintenance of our buildings and grounds.Supervise and coordinate the work of...
-
Fayetteville, Arkansas, United States University of Arkansas for Medical Sciences Full time{"title": "Residency Program Director Opportunity", "content": "Residency Program Director OpportunityThe Department of Emergency Medicine at the University of Arkansas for Medical Sciences, in conjunction with community partner Washington Regional Medical Center (WRMC), is seeking a Residency Program Director to develop and lead a new 3-year EM training...
-
Emergency Medicine Residency Program Director
2 weeks ago
Fayetteville, Arkansas, United States University of Arkansas for Medical Sciences Full timeResidency Program Director OpportunityThe Department of Emergency Medicine at the University of Arkansas for Medical Sciences, in partnership with Washington Regional Medical Center, is seeking a highly qualified Residency Program Director to lead a new 3-year Emergency Medicine training program in Northwest Arkansas.About the ProgramThe residency will be...