Benefits/HR Generalist

At The Arc Erie County New York, we support children and adults with disabilities and their families in achieving their desired quality of life by creating opportunities through comprehensive quality services.

As a leading agency in Western New York for over 71 years, we take pride in our mission and advocacy that builds and strengthens the entire community.

Our Position: We are currently seeking a Human Resources Generalist with a focus in Benefit Administration and Employee Relations for our corporate office located in Williamsville, NY to assist in the administration of employee benefits, leaves, payroll and/or employee relations. This position may involve:

• Administering various employee benefit programs, such as group life insurance, medical insurance, vision and dental insurance, disability insurance, retirement plan, flexible spending accounts, Health Reimbursement Account (HRA), etc.

• Administering the worker’s compensation program and effectively communicating with staff on their potential leave options.

• Assisting in the tracking of disciplinary and termination metrics for monthly and yearly review.

Our Schedule: Mon-Fri 7:30am- 4:00pm or 8:00am-4:30pm (40 hrs. per week)

Our Requirements:

• Bachelor’s Degree in Business Administration or a related field PLUS one year’s related experience in the Human Resources field preferably in Benefits, Leave Administration, or Employee Relations.

  OR

• Associate’s Degree in Business Administration or a related field PLUS two years’ related experience in the Human Resources field preferably in Benefits, Leave Administration, or Employee Relations.

  OR

• High School or equivalency diploma PLUS three year’s related experience in the Human Resources field preferably in Benefits, Leave Administration, or Employee Relations.

  OR

• Equivalent combination of education and relative experience.

PLUS

• Strong expertise in the use of Microsoft Office Suite to especially include advanced Excel operations.

• Working knowledge of HRIS systems, preferably Ceridian Dayforce

Our Benefits: What can The Arc Erie County offer you? Along with a pay rate of $22-$26 per hour, we offer an affordable benefit package (medical, dental & vision), excellent PTO, great work-life balance, opportunity for advancement, 403b Retirement plan with employer contribution, positive & diverse work environment, as well as being a part of a dynamic, engaging, & fun team

See our full Job Description listed below:

Job Description

Job Title:

Benefits Specialist

Department:

Human Resources

Job Grade:

3

Position Summary:

Under the direction of the Associate Director of Human Resources will be responsible for various assigned areas within the Benefits/Payroll department and Human Resources. May administer employee leave of absence program and benefits including such tasks as interpreting, processing, and maintaining employee benefit programs, employee records, and information presentations. May manage and track all employee Leave programs. May assist in the processing of payroll on a bi-weekly basis. May assist the Employee Relations Coordinator with disciplinary/employee relation issues and administration leave process. Performs a variety of related duties as assigned.

Reporting Relationship:

Receives direct supervision from the Associate Director of Human Resources.

Job Duties and Responsibilities:

• Benefit Administration

• Assists in the administration of various employee benefit programs, such as Health, group life insurance, medical insurance, vision and dental insurance, disability insurance, retirement plan, flexible spending accounts, Health Reimbursement Account (HRA), etc. Oversees all benefit related changes including new enrollments, COBRA coverage, terminations, changes, beneficiaries, disability and death claims.

• Manage and conduct benefit informational/open enrollment sessions (i.e.: health/dental insurance, retirement, etc.) Schedule at multiple sites as needed.

• Manage online enrollment process.

• Assists in the timely reconciliation of monthly invoices for various benefit plans: life insurance, health insurance, cafeteria plan, etc.

• May process terminations and send COBRA paperwork to be processed and tracked (COBRA payments).

• Facilitates the monthly and yearly Affordable Care Act (ACA) process.

• Responds to employee inquires, communicates and interprets benefit plan provisions to employees courteously and promptly.

• Leave Administration

• Explains and processes Workers Compensation and NYS Disability Insurance benefits for staff in a timely and courteous manner. Communicates with appropriate supervisors to ensure necessary payroll paperwork is generated and required medical release and return to work slips are received. Communicates with and generate reports via the different carriers.

• Notifies employees of approved employee initiated Family and Medical leave requests, Paid Family Leave and other leave requests. Responsible for notification of employer- initiated requests. Ensures necessary payroll and benefit related paperwork is generated. Tracks length of leave, etc.

• Works with the Employee Relations Coordinator with regard to the Administrative Leave process including placing staff on leave, tracking the length of leave, clearance and return from leave or separation of employment, and the benefits/payments associated with the time out of work. May assist in compiling and processing termination paperwork dependent on the case/situation.

• Payroll Administration

• Responds to miscellaneous payroll inquiries from staff in a timely and courteous manner.

• May assist in/be responsible for the distribution of paychecks and taking live checks to the Post Office.

• Responsible for agency generated payroll deductions (Delta, Regal).

• Reviews staff timesheets for accuracy of hours, benefit time and managerial approvals.

• Responsible for the reconciliation of specific employee deductions and creating the corresponding check requests for Fiscal

• Responsible for compiling and distributing quarterly benefit time accrual reports to the Fiscal Department and managers

• Will continually work on cross training to develop skills within the Department.

• Reconcile outstanding payroll checks and reissue checks, if necessary

• Run weekly overtime reports and make costing adjustments.

• Employee Relations Administration

• Tracks disciplinary and termination metrics with the use of Dayforce and presents quarterly and yearly metrics to the Dir of HR and the CHRO. Identifies trends and areas for improvement

• As necessary, conducts exit interviews and analyzes data and makes recommendations to the management team for improvement.

• Assists managers and supervisors in preparing employee counseling reports and PIPs (Performance Improvement Plans).

• May assist in maintaining and analyzing retention data using an internal database.

• General Duties

• May be responsible for the employee discount program/ticket program, ie., delta sonic, movie passes, etc.; to include ordering, processing requests, and completing monthly and quarterly audit.

• Responsible for accurate database record keeping and set-up in HR system with emphasis on benefit plans and is proficient in running and compiling queries and reports in the HRIS system for monthly HR metrics.

• Maintains complete confidentiality of all HR/PR information at all times.

• Responds to all employment inquiries regarding reference checks and employment verifications

• Shall remain current on legislative changes affecting current or future benefits administration and conveys pertinent information to applicable team members as needed.

• Responsible for timely and accurate file maintenance.

• Performs miscellaneous clerical functions and special projects as assigned.

• All other duties as assigned.

Qualifications and Education Requirements:

Bachelor’s Degree in Business Administration or a related field PLUS one year’s related experience in the Human Resources field preferably in Benefits, Leave Administration, or Employee Relations.

OR

Associate’s Degree in Business Administration or a related field PLUS two years’ related experience in the Human Resources field preferably in Benefits, Leave Administration, or Employee Relations.

OR

High School or equivalency diploma PLUS three year’s related experience in the Human Resources field preferably in Benefits, Leave Administration, or Employee Relations.

OR

Equivalent combination of education and relative experience.

PLUS

Strong expertise in the use of Microsoft Office Suite to especially include advanced Excel operations.

Working knowledge of HRIS systems, preferably Ceridian

Essential Job Functions:

• Physical demands and Exposure Risk outlined on attached form (A)

• Mental Requirements:

Ability to apply common sense understanding to carry out detailed but involved instructions and to deal with problems involving multiple variables. Analytic skills required. Ability to alphabetize large volumes of files.

• Human Relations Skills:

Ability to communicate clearly in English with individuals and in a positive manner in both oral and written form; maintain effective working relations with agency personnel; ability to maintain confidentiality; remain open to others' ideas, must be able to work alone or with others. Ability to adapt to changes in the work environment, manage demands and able to deal with frequent change, delays or unexpected events. Must be dependable, consistently at work on time, follow instructions, respond to management direction and solicit feedback to improve performance. Ability to adhere to and maintain a professional demeanor and appearance at all times. Must be able to represent the Human Resource Department in a professional manner.

• Equipment Operation:

Ability to use common office equipment: telephone, computer/laptop, fax, copy machine, and camera, etc.

Agency Principles:

• All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.

• Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.

• Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.

The Arc Erie County New York retains the right to change this job description at any time.

The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Details

Job Family Arc Erie

Pay Type Hourly

Education Level High School

Hiring Min Rate 22 USD

Hiring Max Rate 26 USD