Network Support Technician

2 months ago

Chandler, United States PLANIT Group Full time
Network Support Technician, ONSITE
#Chandler, AZ 85248

Responsible for providing desktop/network/cabling support at client campus' factory and data center. Includes desktop support as it relates to desktops & peripheral devices; switches; routers; other network communication equipment, and physical layer troubleshooting. Performing first and second level problem diagnosis through to resolution including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines (SLAs). Responsibilities require working with customers, subcontractors, internal technicians, and consulting personnel in a professional and corporate setting to complete assigned service request cases to the customers' satisfaction within an aggressive SLA environment.
Position Details
  • Standard work hours: 12-hour shift, set schedule: days (Sun-Tues) one week and 4 days (Sun-Wed) next week working; 6am to 6pm shifts.
  • Location: Onsite - Chandler AZ 85248
Primary Roles & Responsibilities
  • Update customers and other stakeholders regularly on ongoing service requests
  • Escalate and manage tickets to assure timely resolution
  • Able to smoothly transfer information at the end of each shift with other support staff about any outstanding issues and tasks
  • Understanding of basic computer skills and ability to follow software installation processes.
  • Ability to meet service level agreement requirements during the ticket life cycle
  • Physical installation of desktop systems and working knowledge of Windows Operating Systems.
  • The patching cabling between network equipment and customer's network when applicable
  • The installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
  • Provide hardware break-fix services for network infrastructure
  • Support inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, preparing and return damaged equipment
  • Analyze, detect, identify, and correct technical problems and deficiencies
  • Utilizing a Service Desk ticketing system to document work, progress, and resolutions
  • Ensuring ticket work notes are continuously updated while being worked, and final resolution(s) provided within all completed tickets
  • Education / Experience Requirements
  • High School/GED (Required)
    • CompTIA "A+" or "Net+" Certification (Preferred)
  • Min 2 years Experience in data communications (required)
    • Basic knowledge of IP networking (Required)

  • Level 3 Networking Technician

    7 days ago

    Chandler, United States Excell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. Our client is currently seeking a Level 3 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be...

  • Level 3 Networking Technician

    2 months ago

    Chandler, United States eXcell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.Our client is currently seeking a Level 3 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be...

  • Level 3 Networking Technician

    1 week ago

    Chandler, United States CompuCom Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e X cell team. Our client is currently seeking a Level 3 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be...

  • Level 4 Networking Technician

    1 week ago

    Chandler, United States Excell Full time

    Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits! Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams. Duties...

  • Level 4 Networking Technician

    3 weeks ago

    Chandler, United States eXcell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be...

  • Level 4 Networking Technician

    2 months ago

    Chandler, United States eXcell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be...

  • Level 4 Networking Technician

    2 weeks ago

    Chandler, United States eXcell Full time

    Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.Duties...

  • Level 2 Networking Technician

    4 weeks ago

    Chandler, United States eXcell Full time

    At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.Our client is currently seeking a Level 2 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be responsible for providing first level Smart Hands support to second level and third level...

  • Level 2 Networking Technician

    2 weeks ago

    Chandler, United States eXcell Full time

    At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.Our client is currently seeking a Level 2 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be responsible for providing first level Smart Hands support to second level and third level...

  • Desktop Support Technician

    3 weeks ago

    Chandler, United States Motion Recruitment Partners LLC Full time

    Desktop Support Technician Chandler, AZ Onsite Contract $15.58/hr - $17.81/hr Our client is looking for a Desktop Support Technician for a 6-month contract in Chandler, AZ 85226. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end...

  • Network Administrator

    4 weeks ago

    Chandler, United States Motion Recruitment Full time

    Our client is looking for a Network Administrator for a 6-month contract in Chandler, AZ 85226. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Network Administrator

    3 weeks ago

    Chandler, Arizona, United States Motion Recruitment Full time

    Our client is looking for a Network Administrator for a 6-month contract in Chandler, AZ 85226.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Desktop Support Technician

    4 weeks ago

    Chandler, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 6-month contract in Chandler, AZ 85226. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small...

  • Desktop Support Technician

    4 weeks ago

    Chandler, Arizona, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 6-month contract in Chandler, AZ 85226.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • IT Support Technician

    3 days ago

    Chandler, Arizona, United States Apex Systems Full time

    Apex Systems is seeking a Technical Support Specialist to provide assistance for one of our prominent Telecommunications clients.Position Overview:This role involves hands-on support in a data center environment, focusing on physical tasks such as equipment installation and network connectivity.Key Responsibilities:Onsite support for physical data center...

  • IT Support Specialist

    1 week ago

    Chandler, Arizona, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: Chandler, AZType: Onsite ContractCompensation: $15.58/hr - $17.81/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a 6-month contract. This role is essential for maintaining the functionality of computer systems and ensuring a seamless user experience.Key...

  • IT Support Specialist

    1 week ago

    Chandler, Arizona, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: Chandler, AZWork Arrangement: OnsiteContract Type: TemporaryCompensation: $15.58/hr - $17.81/hrMotion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a temporary engagement in Chandler, AZ. The ideal candidate will possess the necessary authorization to work in the United States on a...

  • Technician Support I, RF

    2 weeks ago

    Chandler, United States COMTECH TELECOMMUNICATIONS Full time

    Job DescriptionJob DescriptionJob title: Technician Support I, RFDepartment: OperationsReports to: Senior Manager, OperationsLocation: Chandler, AZFLSA: Full-timeRevision date: 8/27/24Company Overview:Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency...

  • Data Center Technician

    4 weeks ago

    Chandler, United States Motion Recruitment Full time

    Our client is looking for a Data Center Technician for a 6-month contract in Chandler, AZ 85226. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Network Infrastructure Specialist

    20 hours ago

    Chandler, Arizona, United States Black Box Full time

    Job SummaryWe are seeking a skilled Network Infrastructure Specialist to join our team at Black Box. As a key member of our infrastructure team, you will be responsible for the installation, service, and maintenance of low-voltage category cabling, fiber optic cabling, and other various low-voltage cabling systems.Key ResponsibilitiesInstall and terminate...