Audiology Technician

Job Description
Cornerstone Audiology in Lubbock, Texas, is seeking to hire a highly motivated and personable individual to join their team as an Audiology Technician. Cornerstone Audiology is locally owned by Dr. Julie Hubik and strives to deliver the best hearing healthcare in West Texas. Their goal is to turn patients into friends through an incredible patient experience.

Cornerstone is seeking to add to an already amazing team with it's shared values of diligence, fun, generosity and genuineness. They are actively looking for a highly motivated and personable individual to join their team as an Audiology Technician.

This role is integral to ensuring the ongoing care and satisfaction of patients who have been fitted with hearing aids.

As an Audiology Technician, you will work alongside their team of audiologists as well as in their unique hearing aid service center, providing essential support for patients with hearing aids. This support includes but is not limited to cleaning and checking instruments, smart phone and hearing device pairing, trouble-shooting devices as well as administrative tasks.

Responsibilities

• Hearing Aid Cleaning and Checks
• Troubleshooting Hearing Devices both in person and over the phone
• Scheduling Future Appointments
• Pairing Smart Phones and Hearing Devices
• Managing Hearing Aid Inventory and Supplies
• Checking in Hearing Aids from Repair and Scheduling Patients to Pick Up Devices

Requirements

• High school diploma or equivalent required; additional education or certification in healthcare or a related field preferred.
• Proven experience in a customer service or patient care role, preferably in a healthcare setting.
• Familiarity with hearing aids and basic troubleshooting techniques preferred but not required.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Detail-oriented with a commitment to delivering high-quality service to patients.
• Proficiency in basic computer skills and familiarity with electronic medical records systems.
• Willingness to learn and adapt to new technologies and procedures in audiology.

Benefits

• Medical Benefits
• Matching 401K
• PTO and Paid holidays

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