Office Assistant II

3 weeks ago


Hamburg, United States Cougles Recycling Full time

We are looking for an enthusiastic and positive individual to join our team who will eagerly engage in our evolving commitment to being active stewards of our planet.

Through our Core Values we emphasize our commitment to Respect, Integrity, Safety, Excellence and Environmental Responsibility. If you are a detail oriented, self-starter with a drive and focus on teamwork and getting things done efficiently, THIS is the position for you

We are offering this as a permanent, full-time position, salaried position. Primary duties will focus as Lead Office Assistant while also supporting the Scale Master and Accounting Desk. The below includes a brief snapshot of the key aspects of the position:

  • Candidate will be expected to screen calls daily;
    • This includes routing calls to specific departments/persons when necessary
    • Answering questions directly, as able
    • Taking messages and relaying to proper individual(s)
  • Enter call notes into in-house software system in real-time
  • Point person for new customer account creation and follow-up
  • Enter data, run reports and review customer information for accuracy
  • Process and complete customer receiving paperwork
  • Communicate with customers regarding any concerns or questions pertaining to loads received and materials deemed as non-recyclable
  • Assist with month-end process
  • Learn the Scale Master position for the purpose of being primary back-up Scale master.
    • Learn how to use the truck scales
    • Greeting customers/drivers/employees at the service window
    • Will be placed upon the rotating Saturday schedule expecting to work at least 1 Saturday quarterly.
  • Sort, scan and electronically file incoming vendor invoices
  • Sort, scan and electronically file Shipping BOLs by customer and Sales Order numbers
  • Receive, sort and input into the system monthly Broker Sales Orders
  • Assist with Daily deposits, payment applications and postings
  • Back-up for Daily Attendance
  • General daily support of the office staff

MINIMUM REQUIREMENTS

  • High school diploma or equivalent
  • 2+ years in Customer Service/Administrative support role or equivalent experience in Operations, Logistics, Accounting or Management a plus
  • Excellent organizational and time management skills
  • Excellent verbal and written communication skills
  • Excellent proofreading and editing skills
  • Proficient in Microsoft Office- i.e., Word, Excel, PowerPoint
  • Ability to handle sensitive information with integrity and confidentiality
  • Must be flexible and adaptable to changing priorities
  • Must possess the ability to multi-task proficiently

SALARY

  • Starting salary negotiable and will be based upon level of existing experience


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