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Software Configuration Specialist

4 months ago

Dayton, United States Jonas Software Full time
Job Description:

Overview- The Software Configuration Specialist monitors and resolves problems with existing Clients as well as works to build new functionality for ongoing projects with both existing and new Clients. The desired candidate has project experience in retail banking, card issuing, merchant acquiring, and/or similar industry experience such as in the electronic payments processing space. The candidate also has a strong technical background and experience implementing and supporting enterprise software applications in complex business environments.

Requirements-
  • Demonstrated knowledge of Microsoft Office products, particularly Visio, Word, Excel, and PowerPoint
  • Prior project experience strongly recommended
  • Prior experience with Client Servicing or Service Desk applications helpful
  • Demonstrated experience with issue troubleshooting and the issue resolution cycle
  • Prior exposure to SQL Server and Oracle database technologies desirable
  • Well organized with the ability to work independently of direct manager oversight
  • Customer-oriented and highly cognizant of the importance of customer service
  • Able to acquire new knowledge rapidly and interpret functional and non-functional requirements quickly
  • Experience with workflow automation or business process management software a plus
  • Demonstrated written and verbal communication skills
  • Ability to travel globally (including possession of a valid passport); manage travel itineraries and travel expenses until reimbursed


Education - Recommended: A minimum of a 2 year college or university degree

Minimum of two references must be supplied

Background check required

Drug testing required

Business Unit:
Lean - USA
Scheduled Weekly Hours:
40
Number of Openings Available:
1
Worker Type:
Regular
More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.