Senior Equipment Finance Collections Specialist
4 weeks ago
This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical issues. Maintains a strong knowledge of operational policies and procedures, understands the nuances of our different program types, systems and customer relationships, and related subjects to address complex inquiries and situations. May provide training for less experienced specialists in the work group.
Responsibilities:- Collections - Performs high complexity tasks and manages escalated issues. Providing guidance and support to team members. Maintains high standards throughout all activities. Works with team members to improve collection metrics and QA by providing guidance and feedback
- Business Support - Contributes to the development and delivery of business policies and procedures. Informs on system upgrades and outages impacting clients or the Equipment Finance Division. Assists management with special projects or other tasks as necessary.
- Business Expertise - Serves as an expert resource on operations, systems, and policy information to both associates and clients. Maintains a strong knowledge of external regulations as well as Bank products and services.
- Collaboration - Works closely with management and associates to resolve client issues. Provides feedback and assistance to management. Coordinates service delivery across teams when issues need to be escalated. Partners with internal departments to assist high
- Bachelor's Degree and 4 years of experience in Early/Mid/Late Stage Collections Preferred OR High School Diploma or GED and 6 years of experience in Early/Mid/Late Stage Collections Required
- Preferred Area of Experience: Leasing, finance
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Jacksonville, United States First Citizens Bancshares, Inc. Full timeThis position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Coll Collections, Finance, Equipment, Business Operations, Specialist, Senior, Technology, Banking
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Senior Equipment Finance Collections Specialist
4 weeks ago
Jacksonville, United States First Citizens Bank Full timeOverview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical...
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Senior Equipment Finance Collections Specialist
1 month ago
Jacksonville, United States First Citizens Bank Full timeOverview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical...
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Equipment Finance Collections Specialist I
2 weeks ago
Jacksonville, United States First Citizens Bancshares, Inc. Full timeThis position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a cust Collections, Finance, Equipment, Specialist, Operations, Customer Service, Banking
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Equipment Finance Collections Specialist I
3 weeks ago
Jacksonville, United States First Citizens Bank Full timeOverview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. Responsibilities Outbound/Inbound Calls -...
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Equipment Finance Collections Specialist I
2 weeks ago
Jacksonville, United States First Citizens Bank Full timeOverview This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses. Responsibilities Outbound/Inbound Calls -...
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Account Manager Senior
5 days ago
Jacksonville, United States Equipment Finance Advisor Inc Full timeFREE SUBSCRIPTION Includes: The Advisor Daily eBlast + Exclusive Content + ProfessionalNetwork Membership: JOIN NOW LOGIN Serving Equipment Finance Decision Makers Locations: Jacksonville, FL; Parsippany, NJ; Charlotte, NC; Dallas, TX TIAA Bank, a division of TIAA, FSB, provides nationwide banking services to consumer and commercial clients through a variety...
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Manager Equipment Finance Recovery
3 days ago
Jacksonville, United States First Citizens Full timeOverview The Assistant Vice President of Equipment Finance Recovery is responsible for the strategy, management and reporting of all Post Charge Off activities related to in-house recovery collections and bankruptcy. This position sets/reviews criteria for which accounts are worked through by the in-house collections/recovery team and bankruptcy attorneys....
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AVP, Equipment Finance Recovery Manager
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Jacksonville, United States First Citizens Bank Full timeOverview The Assistant Vice President of Equipment Finance Recovery - Bankruptcy is responsible for the strategy, management and reporting of all Post Charge Off activities related to in-house recovery collections and bankruptcy. This position sets/reviews criteria for which accounts are worked through by the in-house collections/recovery team and bankruptcy...
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AVP, Equipment Finance Recovery Manager
1 month ago
Jacksonville, United States First Citizens Bank Full timeOverview: The Assistant Vice President of Equipment Finance Recovery - Litigation is responsible for the strategy, management and reporting of all Post Charge Off activities related to in-house recovery collections and litigation. This position sets/reviews criteria for which accounts are worked through by the in-house collections/recovery team and...
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Collections Specialist
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Senior Collections Associate
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Finance Technology Manager
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Senior Collections Associate
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Jacksonville, United States HD Supply Full timeJob Summary Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency. Major Tasks, Responsibilities, and Key Accountabilities * Performs a wide variety of collection functions for larger or more complex accounts. * Ensures...