Patient Service Representative I
6 months ago
Overview:
The Patient Service Representative I is responsible for answering all incoming telephone calls for all the medical/dental offices. This position is primarily responsible for the scheduling, rescheduling and canceling of appointments. This positions responsibilities also include the screening and transferring of phone calls, answer patient questions, appointment confirmations and patient registration.
Responsibilities:- Adherence to all Patient Service Center and AltaMed Policies and Procedures.
- Ability to efficiently and accurately schedule, reschedule and/or cancel medical and/or dental appointments as requested by the patient and in accordance with AltaMeds Appointment Scheduling Policy.
- Routinely check the queue to monitor number of calls on-hold.
- Answer all incoming calls and properly dispose of calls via appropriate transfer, message taking, or follow-up and return call.
- Confirm patient appointments 24-48 hours in advance.
- Collect/Update/Verify all pertinent patient demographic and insurance information.
- Attend and participate in training and meetings as assigned.
- Relay patient questions, requests and other calls to the appropriate person/department.
- Performs other related duties as assigned.
- High-School Diploma or equivalent required.
- Bilingual English/Spanish preferred.
- One years experience preferred working in a call center environment where a service/support role was primarily performed.
-
Claims Service Representative I
4 weeks ago
Anaheim, United States American Automobile Association Full timeClaims Service Representative IAt the American Automobile Association, we're seeking a Claims Service Representative I to join our team. As a Claims Service Representative I, you will be responsible for adjusting insurance claims, providing legendary customer service to our insured members, interpreting policy and identifying coverage, assessing claims and...
-
HVAC Service Representative
1 month ago
Anaheim, United States Marathon HVAC Service, Inc Full timeAre you looking for a challenging and rewarding career in the HVAC industry? At Marathon HVAC Service, we're seeking a skilled HVAC Customer Service Representative to join our team in Anaheim, CA. As an HVAC Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and...
-
HVAC Service Representative
1 month ago
Anaheim, California, United States Marathon HVAC Service, Inc Full timeJob DescriptionMarathon HVAC Service, Inc. is seeking a skilled HVAC Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering phone calls, and responding to customer inquiries. Your positive attitude and exceptional service skills will...
-
Patient Services Specialist
2 weeks ago
Anaheim, United States Providence Service Full timeDescription The Patient Services Specialist performs daily new referral patient benefits verification. Obtain all necessary authorization for all services being performed. Notification of financial responsibility to all patient's / responsible party prior to services being rendered. Mailing of all responsible party cost letters. Assure all...
-
HVAC Service Representative
4 weeks ago
Anaheim, United States Marathon HVAC Service, Inc Full timeAbout the Role:We are seeking a skilled HVAC Customer Service Representative to join our team at Marathon HVAC Service, Inc. in Anaheim, CA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Answer...
-
Patient Admitting Representative
3 months ago
Anaheim, United States AHMC Healthcare Full timeUnder general supervision, the position is responsible for registering Inpatients, Outpatients, and Ancillary patients in the ER. While compiling complete and accurate information for hospital records and timely reimbursement. Maintains effective pat Patient, Representative, Customer Service, Registration, Insurance Verifier, Healthcare, Hospital
-
Customer Service Representative
3 months ago
Anaheim, United States NexGen HVAC & Plumbing Full timeOverview: NexGen is currently seeking a Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while using a computerized system for tracking...
-
Financial Services Representative II
4 weeks ago
Anaheim, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
-
Financial Services Representative II
1 month ago
Anaheim, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
-
Claims Service Representative I
2 months ago
Anaheim Hills, United States Automobile Club of Southern California Full timeClaims Service Representative I - Early Response WeekendWhat’s in it for me?A career with growth potentialOur comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career developmentThe satisfaction of knowing you provide a meaningful service to our...
-
Customer Service Representative
4 weeks ago
Anaheim, California, United States Aero Mobility, Inc. Full timeJob DescriptionAt Aero Mobility, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As the primary point of contact for patients and physicians, this role is responsible for accurately processing patient orders and providing clear communication.Key Responsibilities:Process patient orders in a timely and accurate...
-
HVAC Customer Service Rep
2 months ago
Anaheim, United States Marathon HVAC Service, Inc Full timeAre you ready to turn up the heat on your career? At Marathon HVAC Service in Anaheim, CA, we're seeking a passionate full-time HVAC Customer Service Rep - CSR in beautiful Anaheim, CA! Enjoy a competitive hourly pay range of $17 - $20, plus commission and bonus opportunities! Additionally, you'll receive excellent benefits such as:Health and dental...
-
Contact Center Representative I
6 months ago
Anaheim, United States Wescom Central Credit Union Full timePlease use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 152N...
-
Anaheim, United States MedVet Full timeDescriptionThe Veterinary Eye Institute in Anaheim is currently seeking an experienced Client Service Representative/Receptionist for our ophthalmology specialty clinic located in Anaheim, CA.The Client Service Representative (CSR) is patient, empathetic, and passionately communicative. They are responsible for answering the phone, differentiating between...
-
Patient Liaison
2 weeks ago
Anaheim, United States Providence Service Full timeDescription Patient Placement Center Specialist supports care for Providence St Joseph Health (PSJH) patients by coordinating the patient intake process. He/she will be involved in taking and triaging calls, and facilitating inbound and outbound transfers for/from PSJH facilities. The employee will be responsible for assisting team to problem...
-
Customer Service Representative
4 weeks ago
Anaheim, United States Merge Opportunities Full timeCustomer Service RepresentativeAt Merge Opportunities, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Responsibilities:Review and audit projects in Buildertend/Resi for missing items...
-
Customer Service Representative
1 month ago
Anaheim, United States Domino's Franchise Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Call Center Representative
7 months ago
Anaheim, United States Providence Health & Service Full timeUnder the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible f Call Center, Representative, Customer Service, Technology, Healthcare
-
Customer Service Representative-CPAP Team
4 weeks ago
Anaheim, California, United States Aero Mobility, Inc. Full timeh3Job Description/h3pThe Customer Service Representative is the voice of Aero Mobility, Inc. and is the primary resource for patients and physicians to obtain information and answer questions./ppThis position is primarily responsible for accurately, thoroughly and in a time-sensitive manner processing patient orders and providing clear and timely...
-
Anaheim, United States MedVet Full timeDescription The Veterinary Eye Institute in Anaheim is currently seeking an experienced Client Service Representative/Receptionist for our ophthalmology specialty clinic located in Anaheim, CA. The Client Service Representative (CSR) is patient, empathetic, and passionately communicative. They are responsible for answering the phone, differentiating between...