Patient Navigator

2 weeks ago

South Portland, United States MaineHealth Full time

Summary

Maine Health Cancer Care is seeking an Oral Oncology Nurse Navigator to join their team. This opportunity allows the nurse to join a highly collaborative, patient-centered, fun group. We thrive at our ambulatory oncology practice because of the people and our shared dedication to provide our patients with compassionate care. It is unique to find a position where your team members collaborate and support each other to maximize functionality across multiple disciplines. We pride ourselves in creating the healthiest work environment possible and, as a result, we are able to achieve our ultimate goal of optimizing both patient care and the patient experience. This position will primarily support our Coastal and Mountain region oncology practices.

Day-to-day duties include partnering with Oral Oncology Pharmacists and the multidisciplinary Oncology Care Team on patient questions; conducting new patient introductory calls; conducting follow-up calls/triaging questions; ensuring a smooth prior authorization process; and following up with Medication Access for patient support. The selected candidate must be available to train on site in Southern Maine. Once onboarded, this will be a hybrid position. For this position, we are specifically seeking candidates who have prior medical oncology, surgical oncology or oncology infusion experience.

  • Position Summary
    • The Oncology Nurse Navigator will guide patients through the care continuum, establishing contact with recurrent and newly diagnosed cancer patients and/or family member, or caregiver. The Patient Navigator will understand the clinical pathways established by the MMC Oncology Program and will direct the patients to health care services within the organization, at outside facilities, and within the community for timely diagnosis, treatment and survivorship. The Patient Navigator will actively identify and address barriers to care that might keep the patient from receiving timely and appropriate treatment for their cancer diagnosis. The Patient Navigator will connect patients with resources, health care and support services in their communities and assist the patient and oncology physicians in the transition from active treatment to survivorship. The Patient Navigator will work closely with the MMC Oncology Program and community based service providers (i.e. ACS, , MeHealth LRC) to identify and address community needs for cancer screening services and education regarding cancer prevention and early detection. The Patient Navigator will be responsible for ongoing evaluation and quality improvement of the Navigator Program and with support from the Oncology program and provide supporting data for quality initiatives.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: Bachelor of Science Degree in Nursing or actively matriculated into a BSN degree program with the expectation that BSN degree will be completed within 3 years of hire.
    • License/Certifications: Current license to practice as a Registered Professional Nurse in the State of Maine. Oncology Certification or defined process for achievement of certification is required. Evidence of minimal ongoing education to maintain oncology certification.
    • Experience: Experience working with oncology patients and families preferred. Experience working in medical settings and interacting collaboratively with medical teams. Experience in community outreach is desirable.
    • Demonstrated competency in applying evidence based knowledge, theory, practices, principles, and processes of professional nursing.
    • Compassionate, articulate and patient.
    • Knowledgeable about the breadth and accessibility of community resources.
    • Strong communication, interpersonal and organizational skills.
    • Ability to build and maintain solid interdepartmental relationships.
    • Strong problem solving, critical thinking, and advocacy skills.
    • Ability to prioritize workload, handle multiple tasks and to work independently with limited supervision.
    • Computer proficiency
    • Ability to identify potential crisis situations involving patients and/or families and to initiate appropriate action.

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