Foreclosure Specialist I

Overview:

The purpose of this job is to comply with all investors, guarantor, and PMI guidelines and to assist customer, default staff and/or legal staff with avoidance of foreclosure completion in effort to minimize delinquency, foreclosure, and excessive loss to servicer.

• Email correspondence with legal staff and document accounts accordingly
• Secure appraisals and payoff information; secure bidding instructions from guarantors and PMI companies
• Miscellaneous telephone activity with borrowers and legal staff
• Preparing foreclosure request and documents for approval
• Properly documenting the system of record
• Perform additional duties as assigned.

• High School Education or GED
• Administrative or Operational Support experience
• General Knowledge of lending, servicing, and/or collection process.
• Working knowledge of accounting, Excel spreadsheets, Microsoft Word and 10 key calculator.
• Must be able to function without supervision, be well organized, flexible, able to interact with diverse personalities in department, and handle customers in a professional and courteous manner
• Ability to communicate effectively with legal staff via email, written documentation and via telephone
• Collection/Foreclosure/Loss Mitigation experience preferred
• Experience with investor, guarantor, and PMI guidelines preferred